Job Description

Company Overview:

Interplay Learning sits at the intersection of EdTech, Virtual Reality, and Enterprise Software as it modernizes Learning Management & Content Systems throughout the skilled trade industries.

• We've developed an end-to-end platform – from a purpose-built authoring engine (Volt) to a growing catalogue of on-demand simulation content – that is both scalable and customizable.
• We leverage leading technology to help the next generation of students and professionals develop advanced skillsets through proprietary experiential learning.
  
  

Awards & Recognition:

• Backed by best-in-class VC's, we are positioned for exciting growth
• Built-In, 50 Best Small Companies to Work For In Austin 2022
• Prestigious 2020 Innovation Award for SkillMill, our software platform
• Best in Business gold medal from Inc. Magazine in 2020
• Recognized by the Bill & Melinda Gates Foundation for our contribution to accelerating education innovation on our proprietary VOLT engine
• Virtual Reality is the next "Smartphone," VR breakthrough has begun at the enterprise level
  
  

Position: QA Coordinator

Interplay Learning is entering our next stage of growth with a dedication to quality as we expand our footprint.

We're looking for a Quality Assurance Coordinator to keep our eye on the prize with an unwavering commitment to meticulous production and releases across our software and content.

The ideal candidate is exceptionally organized and methodical with the experience necessary to take our products to the next level with respect to accuracy and functionality on first release. You will be charged with improving and maintaining a complete QA program that safeguards the quality of our products and fosters a "quality culture," in which all employees become actively engaged in guaranteeing quality in both production and the finished product.

Why this position:

• Mission-driven company with a focus on work/life balance
• Equity in a fast-growing start-up
• Establish QA processes for their learning platform
• Ownership and autonomy as an individual contributor
• On the forefront of technology with VR, AI and ML
  
  

What You'll Do

• Improve and maintain our quality assurance process
• Manage QA of outgoing product features to confirm conformance to specifications and quality
• Analyze and investigate reported quality issues during testing and post-release monitoring to ensure resolution
• Manage our workflows with QA vendors
• Carefully maintain records and tracking systems, including root cause and corrective actions
• Assist product operations in tracking, documenting, and reporting quality levels and KPIs
• Maintain and analyze problem logs to identify and report recurring issues to management
• Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines
• Identify training needs and take action to ensure compliance
• Pursue continuous learning on new solutions, technology, and skills
  
  

Requirements

• Superb computer competence, including database management
• Knowledge of quality assurance terminology, methods, and tools
• Analytical, problem-solving, and decision-making skills
• Demonstrated knowledge of testing best practices, version control practices and defect management practice
• We can only consider candidates who are authorized to work in the US
  
  

Interplay Learning Ethos:

At Interplay, we love what we do. We embrace our daily challenge to push technological limits to invent better ways to make learning easier and training more powerful. We attract passionate people and invite spirited discourse. We celebrate that our jobs fit our lives, not the inverse. We are uncompromising in our belief that together: we can build better training, build better careers and build better lives for customers and our team.

Company Benefits:

• Generous vacation policy (3 weeks of PTO + week off around the end of year holidays)
• Medical, vision and dental insurance coverage
• 401k
• Private company stock options
• Learning stipend
  
  

Diversity Statement

At Interplay Learning, diversity and inclusion are fundamental to who we are and how we operate our business. We're building a diverse workforce that cultivates and supports all individuals for the betterment of each other, our company, and our customers. We believe a culture of equality creates a stronger work environment for all employees and that we are all accountable for encouraging and celebrating diverse voices. Interplay Learning commits to promote and recognize principles of fairness, equity, and social justice in relation to, and across, intersections of race, age, color, disability, faith, religion, ancestry, national origin, citizenship, sex, sexual orientation, social class, economic class, ethnicity, gender identity, gender expression, and all other identities represented among our diverse membership.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities to apply. Interplay Learning is an equal opportunity employer and welcomes everyone to our team. If you need any reasonable accommodation at any point in the application or interview process, please let us know.

Equal Employment Opportunity

Interplay Learning is committed to providing equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, pregnancy, marital status, gender identity or expression, status as a veteran, or any other legally protected characteristic or activity in accordance with applicable federal, state and local laws.