Platform Technical Operations, Apple TV+

Employer

Job Description


Summary

Join Apple, and help us leave the world better than we found it!


We're growing and urge you to apply. We believe the role would place you in a highly-energized environment with some of the most talented creative individuals in the industry where you would be inspired to share your years of experience along with providing extraordinary support for the team.


The Apple TV app brings together original shows and movies from Apple TV+. Just the premium channels you want. Thousands of movies to buy or rent. Popular streaming services and cable TV providers. It’s personalized and expertly curated, so you’ll discover the best of what’s on. And it’s all in the Apple TV app. On all your screens. It’s the ultimate way to watch TV!


Are you passionate about digital video, advanced technologies, AR/VR, next generation audio/visual media formats and immersive video? If you enjoy solving complex problems with sophisticated and creative solutions to drive unmatched video quality, then come join the Apple Media Products (AMP) Video Operations team for a unique and exciting opportunity to support the Apple customer experience by focusing on video technology and advanced media processing.

Key Qualifications

5+ years of relevant experience in the digital media industry

A strong understanding of advanced media offerings such as AR/VR and Immersive video experiences, 4K, HDR, DolbyVision and DolbyATMOS, as well as how this content is created and processed from production to post to distribution

Experience working with scripting languages to automate and monitor workflows, and to data gather and analyze data

Knowledge of digital video concepts (container formats, codecs, tools, standards, etc.) preferred

Uncanny ability to diagnose issues and persistence to see them through to resolution

Self-motivated and pro-active with creative and critical thinking capabilities

Comfortable and calm under pressure, with proven experience working on complex, global, time-critical projects

Extraordinary attention to detail, excellent organization skills, impeccable follow-through, and the ability to see how the details fit into the big picture

Understanding of the TV app’s services and features, knowledge of Apple TV+ preferred

The ability to ability to not only see the larger picture but also drill into the details that matter will be key to success in this role

Description

You will be designing scalable processes for monitoring and alerting of issues for all workflows involving original video content within Apple’s digital supply chain

You will be triaging issues and working with various teams to determine impact, product risk and timelines for resolution

Work cross-functionally and build relationships with other AMP teams including Distribution, Engineering, Platform Operations, and Program Management

Remain current with industry trends, technologies and third party tools to drive process improvements and system enhancements

Education & Experience

College education preferred; 5+ years of relevant experience in the digital media industry.

Role Number: 200372096