Job Description

SUMMARY

As Trigger’s Senior Director of Production, you will be a member of Trigger’s leadership team focused on empowering a team of Producers to do their best work while overseeing the full lifecycle of our projects.

This role interfaces with cross-functional teams that include Business Development, XR Innovation, Product, Creative, and Technology.

The ideal candidate will possess the ability to see the bigger picture and influence/evolve overall department processes while providing support and guidance to the team in a detailed, hands-on manner.

People management and coaching will be paramount as this candidate focuses on the success of both the department and of our project deliveries.

This role reports to our CEO & Executive Creative Director.

RESPONSIBILITIES

• Supervise, mentor, and lead a team of Producers, helping them grow in their careers at Trigger, per the team’s needs
• Monitor workload and assignments across an internal team of Producers
• Manage the scaling of the department through hires and contractors
• Oversee multiple production projects concurrently, and help keep control of their budgets
• Partner with Producers and other departments’ team leads to define project strategy
• Define the future direction, growth opportunities, and structure of the Production department
• As part of Trigger’s Leadership Council, collaborate to help set the direction of the company
• Support the creation of documentation and training materials for the Production department
• Respond to escalated project issues that may impede project delivery and coordinate solutions
• In collaboration with HR, participate in hiring, onboarding, and training of Digital Producers

REQUIREMENTS

• Experience building and leading large scale production teams or departments (experience with rapid growth phase at another company is a plus)
• Extensive background in project management / production
• Experience with project / program management in an agency environment, with multiple concurrent interactive projects for a wide variety of clients
• Strong interest in innovation and production optimization
• Deep understanding of Agile methodology and ability to refine its use on an ongoing basis 
• Ability to provide team leadership to reach consensus
• A highly organized person who enjoys the challenge of problem solving
• Ability to maintain team morale through enthusiasm, optimism, and authority in the face of challenges
• Strong written and verbal communication skills with the ability to engage in healthy conflict resolution
• Capable of building strong collaborative relationships with peers across Trigger
• A love for the intersection of tech, entertainment, toys, games, and pop culture

Desired Qualifications

• PMP, Agile Project Management or equivalent certification is a plus
• Experience with a variety of products and projects in the AR, VR, gaming, and entertainment space is a plus
• Experience working in tandem with a product department is a plus

OUR VALUES & CULTURE

At Trigger, we care deeply about maintaining a positive culture, as emphasized in our Core Values:

Empower Each Other: We believe in the power of collaboration; lifting each other up is just as important as pulling your own weight. There is real value in a diverse, inclusive, and supported team and we commit to doing right by our people.

Make a Difference: Whether for our employees, projects, clients, or the world, we strive to make a difference any way we can. We can do more than just make cool stuff—we want to give back and make the world a better place, too.

Foster Innovation: We don’t rest on our past successes, we build upon them. Our drive to create, improve, and innovate is constantly fueled by our willingness to embrace new challenges. If we can’t find a way forward, we’ll forge a new path. 

Strive for Excellence: Quality is our priority and we never settle for “good enough.” We always aim to go above and beyond and expect everyone to do their best.

OUR DIVERSITY & INCLUSION COMMITMENT

At Trigger, we know that justice, diversity, equity, and inclusion add a real and measurable value to our culture, our employees, and our work. We are committed to taking action that will create diverse representation at all levels of our organization and ensuring that Trigger is a safe, equitable, and supportive environment for all marginalized groups. We believe in the power of innovation and commit to embracing forward-thinking changes so we may become DE&I leaders and take action well ahead of what might be considered "the norm."

We encourage applicants from all backgrounds and identities to consider themselves for this role. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

PERKS & BENEFITS

Variety of Medical insurance options (including fully covered plans for you and your family if based in CA)*

Fully covered Dental, Vision, and Life insurance for you and your family*

ALOHA FRIDAYS (half-day Fridays) all year long!

15 days of PTO to start (with increases at your 3- and 5-year mark) plus additional Sick, Floating Holiday, and Civic Engagement days off*

Company-Wide Holidays every month and a week off during the holiday season

Monthly Health & Wellness reimbursement for gym, fitness, or mental health memberships*

Professional development support*

Paid parental leave for all new parents (including adoption and foster placements)*

401(k) retirement plan through John Hancock*

Remote-friendly culture with virtual events like Jackbox Happy Hours and our ongoing Dungeons & Dragons campaign

*Full-time employees only