Job Description

Job Summary

DESCRIPTION

Are you passionate about building highly-complex technical products that transform into simple, magical experiences in the hands of customers? Do you want to help drive more meaningful moments in the daily lives of our customers, be it for fun or in times of needs? Are you passionate about solving hard problems at the intersection of natural language understanding (NLU), realtime communication, advanced media processing, computer vision (CV), augmented reality (AR)—and the complexity of shipping solutions across numerous voice-user-interface-forward, graphical-user-interface-forward, and multimodal surfaces?

The Alexa Communications team is reinventing the way customers communicate with their loved ones. Our products include audio and video calling, audio and video Drop In (intra and inter-household intercom), messaging, and announcements—as well as a suite of cross-cutting AR filters and fun reactions. With our products, it’s easy for customers to quickly drop in to check on pets at home; hangout with a sibling halfway around the world while cooking dinner; help the kids hangout with Abuela for an hour while pretending to “swim in the fish bowl” or “dress up like hotdogs”; send a parent a “hug”; and announce to everyone in the house that “dinner is ready…ding ding ding” so everyone gets downstairs before it gets cold. And, when something unexpected happens, customers trust us to help them call or message for help in cases of emergency reporting that “Alexa helped save my life.”

Come help us lead the future of how millions of customers communicate using Alexa, the fast-evolving voice assistant. We’ve only just started! We are looking for customer-obsessed owners who have an insatiable curiosity to make their customers daily lives better!

Learn more about our products here: https://www.amazon.com/alexa-drop-in-calling-intercom/b?ie=UTF8&node=21393410011.

Learn More About How We Help Our Customers Here

https://www.aboutamazon.com/news/devices/alexa-helped-save-my-life

https://www.aboutamazon.co.uk/news/devices/alexa-quite-literally-saved-my-life

https://www.aboutamazon.com/news/devices/how-alexa-helps-customers-with-disabilities-every-day https://www.aboutamazon.com/news/tag/alexa-stories

Key job responsibilities

As a Product Leader, You Will

Customers love what Alexa can already do. They are even more excited about her future potential. As a Principal Product Manager - Technical in Alexa Comms, you will be responsible for building relationship-based products that help customers strengthen and deepen their connections with their loved ones.

• Own and define the vision, strategy, and product roadmap, manage tradeoffs and dependencies with key stakeholders, and execute on deliverables
• Work closely with the engineering and science teams to develop an offering that will delight customers
• Drive product launches including working with business development, Alexa partner teams, public relations team, executives in other companies, and other product management team members
• Monitor the business and refine the roadmap
  

This role is cross-functional -- you will work closely with engineering, science, design, business intelligence, operations, finance and executive teams to bring features to market and develop and grow business opportunities for Amazon. A successful candidate will be highly analytical, able to work effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications that customers love.


Basic Qualifications

• 8+ years of experience in product or program management, product marketing, business development or technology
• Experience with feature delivery and tradeoffs of a product
• Bachelor's Degree
• Experience with end to end product delivery
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience overseeing roadmap strategy and definition and execution
  

Preferred Qualifications

• MBA or Master’s degree
• Experience delivering consumer software products and services in a high growth environment
• Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives
• History of teamwork and willingness to roll up one’s sleeves to get the job done.
• Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
• Passion for creating innovative solutions for consumers
• Demonstrated ability to understand and discuss technical concepts, manage trade-offs and evaluate new ideas
• High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
• Ability to think strategically and execute methodically.
• Ability to work in a fast-paced environment with continuous innovation.
• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
  

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.


Company - Amazon.com Services LLC

Job ID: A1658515