Job Description

You will be partnering with internal teams who run programs to support our third-party developers, including but not limited to games user research and the creation of marketing materials. Ultimately rolling up to support a team of content owners that works across the Metaverse Content development ecosystem to deliver hit XR games. Ideal candidates are methodical thinkers who can break down complex problems, build solutions, and deliver actionable insights while working in a dynamic environment. This role will work cross-functionally with Procurement, Legal, Marketing, Metaverse Publishing, UX Research, Developer Programs and other third-party teams.

Programs Project Manager, Content Operations: Metaverse Publishing Responsibilities:

• Administer and track budget for user research, marketing support and other programs to drive better results for third-party developers and the XR ecosystem
• Measure the impact of programs and make recommendations on allocation of support, coordinating with the cross-functional partners who drive the programs
• Bring efficiency/structure to both the programs as well as to Metaverse Publishing
• Identify opportunities to improve operational excellence by sharing best practices
• Work closely with Legal to manage contract and statement-of-work drafting and approval processes
• Own developer onboarding and procurement for third-party service providers, including driving escalations for procurement, process, and CRM issues as well as identifying actionable solutions
• Build consensus with cross-functional teams in establishing target dates for deliverables and identify blockers for launch
• Work cross-functionally to drive execution and hold people accountable for deliverables
  
  

Minimum Qualifications:

• 5+ years project management and/or game production experience
• Extensive multi-tasking and prioritization skills--needs to move fast in a quick paced environment and possess the willingness to keep calm and collected during times of high pressure
• Demonstrated experience in collaborating with external partners and stakeholders to drive buy-in and compliance with process
• Interpersonal skills with emphasis on building productive and positive relationships with third-party developers, managers, peers, cross functional partners and vendors
• Experience to create processes independently and move projects to completion in a fast-paced environment
• Experience with attention to detail when documenting workflows, schedules, and trackers
• Experience exhibiting a high degree of ownership and accountability
  
  

Preferred Qualifications:

• BA/BSc, degree
• Experience with user research programs and recruiting
• Experience with marketing programs and creation of marketing materials
• Understanding of the game development lifecycle, or external Game Production experience
• Experience working directly with external vendors and internal service organizations
• Experience with Salesforce and CRM tools
• Experience building or managing knowledge bases and with using markup languages
• Platform QA and new hardware development experience, including first-party compliance and certification testing
• Experience in technology and the XR industry
  
  

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.