Job Description

As a member of the AR/VR Content team, you will be responsible for launching content users will love and providing support to VR developers who are working at the forefront of digital content distribution. As part of Reality Labs, the Meta Quest organization has seen significant growth in recent years to become a key innovation contributor to the company, and continues to evolve with the industry to create new business opportunities. This is a unique role on the Launch Management team that is highly operational but has lots of opportunity for creativity and influence within the Meta Quest developer community. Our team provides guided support to VR developers during the critical weeks before and after launch, ensuring that they always have the right information available at the right time, and that next steps are clear and actionable. We are also deep experts on the proprietary CMS that powers the Oculus Store, and take the lead to coordinate resolution with cross-functional teams should issues arise. The ideal candidate is already well-versed in mobile, PC, or video game console app store distribution and strongly believes in providing an efficient and empathetic developer experience while ensuring high quality content for consumers.

Content Launch Operations Responsibilities:

• Provide tailored go-to-market guidance for assigned accounts by creating or leveraging documentation on best practices.
• Maintain strong ownership of the titles you work on. Ensure resolution of all issues as they arise, with an eye towards streamlining process and reducing edge cases.
• Work closely with cross-functional teams to ensure guidance is delivered at relevant points during the development lifecycle.
• Coordinate with the Developer Strategy, Oculus Store, and Marketing teams and ensure alignment with launch goals and broader platform activities.
• Configure launch for titles in proprietary CMS and lead incident management and resolution for reported issues.
• Track store performance metrics and drive programs to amplify top applications and generate the best possible outcomes for developer success.
• Identify process improvements and provide feedback to optimize the design and operations of the submission and publishing process.
  
  

Minimum Qualifications:

• 3+ years experience with digital content operations and distribution
• Experience communicating with internal and external content creators
• Experience to juggle multiple projects with fluctuating deadlines while maintaining meticulous attention to detail
  
  

Preferred Qualifications:

• Experience providing support for high value partners at scale, tracking progress in a customer relationship management system such as Salesforce
• Video game industry experience, such as community building, asset creation, getting press and influencer coverage, advertising, or pricing strategy
• Experience working with hybrid onsite/remote teams
• Interest in new technologies and virtual reality
  
  

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.