Job Description

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

About the Team

We're looking for an experienced community manager to work with our Product Management, Tools, Interactive Engineering, Multimedia Design and Marketing teams to build and grow a robust global community of creative technologists, designers and developers who use our AR creation tools and SDKs to create user-generated features and experiences for TikTok video creators.

As a member of the Product Operations team, you'll lead the recruitment, relationship management and operational programs to attract, support, educate and grow our global AR designer and developer ecosystem. On the outbound side, you'll collaborate with our Content Programming and Marketing teams to incubate and scale a community of creative technologists who are developing innovative AR features and experiences for TikTok. On the inbound side, you'll work with our Product Management, Tools and Interactive Engineering teams to ensure our AR creation tools and resources meet the needs of TikTok's designer and developer community.

*The position can be based in Los Angeles, San Francisco, or Mountain View.*

Responsibilities

- Source, onboard and support a global ecosystem of designers and developers to build innovative AR features and experiences for TikTok

- Develop strategies and programs to grow and scale the community and drive adoption of TikTok's AR platform, including high-impact virtual and in-person events (e.g., workshops, livestreams, tutorials, meetups)

- Provide technical and creative support and relationship management to designers and developers to drive long-term retention

- Educate and upskill the community of TikTok AR designers and developers, including assisting with the production of learning resources, technical content and best practices

- Develop moderation tools and best practices to help manage a growing AR community at scale

- Gather feedback and insights from the designer and developer community to feed into the TikTok AR platform roadmap

- Evangelize TikTok's AR platform within the creative community to drive awareness

- Serve as a voice for the designer and developer community within TikTok

Qualifications

Minimum qualifications:

- 4+ years of experience building and managing creator/developer communities or partnerships

- BS/BA in a relevant field, or equivalent experience

- Self-starter who can manage multiple projects in a fast-paced, dynamic environment and deliver results with limited supervision

- Passionate about TikTok and the latest AR technologies

Preferred qualifications:

- Experience with creation/design tools (e.g., Adobe, Figma), 3D game engines or modeling/animation software (e.g., Unity, Unreal, Maya), and AR/VR platforms

- Experience working on a global product with international partners in different time zones

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.