Job Description

What You Will Do

Innovation is not something that just a few people get to pursue, it is the responsibility of all members and roles on the product team.

“Your opinion, although interesting, is irrelevant.” It reminds us that the answer to most of our questions lies not in our own opinions, but in the voice of the buyer. Pragmatic Marketing

Focusing on the what, Product Managers pursue solutions to problems with the best user experience and strongest market impact that produces value for the customer and the business. This role connects customer needs with business goals to produce products and services that (a) address important unmet needs or (b) address met needs better than competitors. Product Managers are responsible for thinking about what users need from the product, what their experience is like, and how it could be more valuable to them. This role considers the business and marketing strategy, the technological execution, and the content direction. Product Managers focus on evolving or creating new or complementary products or features to address customer needs as expectations change, competitors catch-up, and markets reshape.

Responsibilities and Duties

• Focus on product management, not development
• Have direct and frequent contact with actual users and customers ensuring the Voice of the Customer (VoC) informs product decisions
• Gather input and ideas from sales, marketing, and customer success as part of the customer feedback system,
• Represent the customer and their requirements internally by answering customer-oriented questions and writing detailed user stories that capture what a user does, needs to do, or wishes to do
• Manage innovative roadmap across multiple verticals and segments, outlining what new features or products will be introduced, when, and at what price
• Define, document, prioritize, and communicate business requirements throughout all stages of product lifecycle
• Analyze information and formulate product solutions and strategies that are presented and refined in collaboration with product development
• Explain and effectively communicate the context and vision for new or revised products or features to the people who build them (product development) and the people who sell them (marketing, sales)
• Determine appropriate timeline for each project; evaluate scope of work and ideal market release timing to ensure realistic product roadmaps
• Author requirements documents (focusing on business requirements) including a definition of a minimally viable product (MVP), collaborating with product development to come-up with high-level cost estimates
• Develop comprehensive go-to-market plans for every product, following Pragmatic Institute best practices
• Enable effective product launches and ensure full understanding of the value proposition across the entire organization
• Schedule and oversee product launch in conjunction with the product owner, including documentation following Pragmatic Institute best practices
• Measure ongoing product effectiveness and validate success, direct pivots (i.e., messaging, implementation, etc.) if needed
• Evaluate market trends and competitor’s strategies to deliver recommendations on product pricing and positioning
• Collaborate with marketing to coordinate marketing information, events, conferences, demos, launches, and press
• Evangelize the product’s strong points, in conjunction with the sales, to the customers during their interactions, promoting the product’s core functionalities, values, and benefits, including support development of sales presentations, join customer meetings in support of major adoptions, address escalated customer queries/complaints
• Act as central figure to balance and communicate needs of sales and marketing with product development
• Answer queries from marketing and sales team about content or product functionality

Qualifications

·      2+ years of product management or product marketing management experience,

·      Experience managing healthcare learning applications and professional services products preferred,

·      Computer skills: Strong computer skills (Excel, Word, PowerPoint, Teams and Outlook),

·      Cognitive skills: Ability to apply judgment to prioritize work, ability to understand, follow, and recall instructions, excellent analytical and global skills as well as excellent written and verbal communication skills,

·      Interpersonal Skills: The candidate must demonstrate: a professional work ethic; flexibility; strong interpersonal skills; and promote team building relationships with peers, hospital and public safety leaders, physicians, clinical staff, vendors, and other key stakeholders.

Education

·      Bachelor’s Degree required, Master’s Degree in Business or related field preferred

·      Pragmatic Institute Certified Product Manager (or willingness to complete within first year of employment)

Who We Are

The best training isn't watched or read. It's experienced. At Health Scholars' we're reimagining healthcare training with virtual reality. Our mission is to ensure every provider has the clinical experience needed to be competent and confident in any situation by providing immersive, interactive, and on-demand VR training. We're setting a new training standard that improves quality of care by partnering and co-developing with the leading medical professional societies. 

Our Values

Be Fearless. Set big audacious goals and tackle everything that isn’t working or holds us back. Don’t be afraid to try something new, to ask tough questions, challenge your teammates or make a mistake. Fear, indecision, or settling will only hold us back. 

Seek Continuous Improvement. Come to work each-and-every day inspired and striving to be better than yesterday. Learn something. Make something. Lead something. Solve something - every day. 

Be Willing to Help. Teamwork makes the dream work, so check your ego at the door, collaborate, offer support, and pitch in to make sure we accomplish our shared goals.

Delight. Make every interaction with each other, with our partners and customers an awesome one. Go the extra mile, be excited, be thoughtful, and make the day-to-day experiences meaningful and pleasurable.

Get it done. We have to do what we promise, execute exceptionally, and hold one another accountable. This standard of delivery builds trust and will ensure great outcomes.

Have a Sense of Humor. Uhm, hello, what we’re doing is pretty freaking cool and a lot of fun. So, let's keep it that way. Kindness, understanding, and a whole lot of laughter make the world and our office a better place.  

Benefits

·      Health, Dental, and Vision Group Insurance

·      Medical and Dependent Flex Spending Account

·      Life and AD&D Insurance

·      Paid holidays 

·      Unlimited Time Off

·      401k Plan

Join our team and help us change healthcare with VR. Our company offers significant opportunity for motivated self-starters who thrive in a fast-paced environment that is quickly transitioning from a startup to a highly recognized healthcare industry disruptor.