Product Experience Analyst

Employer

Job Description

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, WhatsApp, and Novi further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.Instructions on how to apply, click “Apply to Job” online on this web page.

  • Explore customer experience and product performance data, develop goals and tracking metrics, and ensure product priorities are data-driven and accommodate short-term and long-term goals
  • Develop deep analytical insights around ads product use, stability, performance, and the customer experience across a variety of data sets and platforms
  • Build strategic relationships and manage communication and alignment across multiple partner teams
  • Partner with Research, Sales Support, and Marketing teams to identify opportunities to improve products based on customer feedback and help quantify the impact of their qualitative insights
  • Partner with Engineering, Design, and Product Management to implement changes in existing products that positively impact the customer experience and drive new Facebook products that are high quality and low risk
  • Instill a focus on quality in the product culture by creating objective data driven stories that influence and convince product teams to prioritize quality projects
  • Inform, influence, and execute new quality initiatives that are data driven and meaningfully shift core metrics in the positive direction
  • Employer will accept a Bachelor's degree in Statistics, Computer Science, Engineering, Business Administration, Economics, Applied Sciences, Mathematics, or related field, and 2 years of work experience in job offered or in a data analytics-related occupation. Experience must include 6 months of experience in each of the following:
  • SQL
  • Python, Perl, or other scripting language
  • Tableau, Qlik, Power BI, or other data visualization tools
  • Building product intuition, solving problems using data, and providing business insights
  • Quantitative analysis techniques: clustering, regression, pattern recognition, or descriptive and inferential statistics
  • Creating and telling stories from data
  • Constructing interpersonal relationships across teams, and communicating technical content and analytical insights to multiple audiences
  • Driving change through influence and collaborating with a variety of cross-functional stakeholders

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.