Job Description

Exciting opportunity to join a fast growing, dynamic and innovative marketing research firm. You will be joining the leader in new research technologies and innovative approaches to gaining consumer insights where every team member is considered a valued and integral component to our success. We have special expertise in digital research, the media & entertainment industry, youth (millennials, families, kids and teens), and the virtual reality and augmented reality industries.

We work well together and enjoy what we do. We are looking for a team member who thrives in a creative, high-energy, fast-paced environment who can work independently and is highly productive with a commitment to the highest quality and ethical standards: someone who “gets” consumer research in today’s new media world and is driven to be the best they can with the desire to grow professionally. We are in a rapid growth phase; become part of this exciting company and grow with us!

Position Summary:

The Qualitative Researcher & Moderator will work closely with the senior leadership team to execute online research projects from beginning to end. A key responsibility of this position will be execution and moderation of in-depth interviews, UX sessions, online focus groups, diary studies, discussion boards and insight community research projects.

The ideal candidate should have at least of 5 years’ experience in qualitative research with a minimum of 1-2 years of remote session moderation experience. 

Job Responsibilities

·        Execution and management of all phases of qualitative research studies from design through report delivery

·        Communicating with clients to understand and document the research objectives

·        Selecting the most appropriate research methodology and techniques

·        Developing research activity guides and activities

·        Moderating online in-depth interviews, focus groups, UX sessions, discussion boards, diary projects and insight communities

·        Setting up/managing activities on online qual platforms (insight communities, discussion boards, diary/ethnography studies, UX studies)

·        Interpreting data, writing reports, and making actionable recommendations

·        Presentation of research reports to clients

·        Collaboration with clients across all phases of research studies

·        Coordinating participant recruitment with the qual fieldwork team

·        Involved in project and account management including weekly/monthly client meetings

·        Writing research proposals and preparing cost estimates

·        Onboarding and management of international partners/vendors

·        Mentoring and training of jr. researchers

·        Review and onboarding of new qual tools, platforms, and partners

Requirements:

Training will be provided in the specifics of our technologies, but the successful candidate must have a bachelor’s degree in a field which provides the necessary analytical ability (e.g. marketing research/marketing, sociology, psychology, business management, communication, finance, statistics) strong GPA and educational achievements, solid computer knowledge/experience and strong analytical and interpersonal skills. Candidate must have:

·        Minimum: Bachelor’s degree

·        Minimum: 5+ years research experience with 1-2+ years experience in qualitative moderation

·        Experience running online sessions with kids, teens and young adults a plus

·        Proficient with Microsoft Office products: Excel/Word/PowerPoint mandatory

·        Strong interpersonal skills

·        Demonstrated strong analytic, writing and presentation ability

·        Proven ability to provide flawless deliverables

·        Experience in consumer research

·        Experience in Youth & Family, Media & Entertainment and Technology industries a plus

·        Passionate about research and analysis

·        Exceptional written, oral, and presentation communication abilities

·        Excellent organizational skills with a strong focus upon managing details

·        Bachelors or advanced degree

·        Must be a task-oriented self-starter able to work independently, be highly productive and meet project deadlines yet work well as part of a team

·        Ability to manage and multiple projects simultaneously

·        Passion for Technology, Entertainment, and Media