Job Description

Are you naturally curious? So are we at MKS. Our collective curiosity drives us to be an innovation leader in many industries. Our products drive technology advancements across a wide range of applications such as 5G, augmented/virtual reality, autonomous vehicles, clean drinking water and space exploration. We are a team of collaborators who value fresh thinking and believe in mutual respect, constructive candor, diversity and inclusion. As a valued and trusted partner to our customers, we are continually pushing the boundaries of possibility. We believe in creating technology that transforms our world and are looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you.

We are looking for a highly motived Senior Sales / Contract Administrator who will be based out of our Irvine, CA office. You will be an integral member of the Light & Motion Sales organization supporting key customer accounts. This is the role for you if you are passionate about providing an exception customer experience!

What you will do is:

• Maintain new and existing orders, which includes expediting orders, preparing written quotes, proactively contacting customers, setting up new customers, and working with Key Account Managers for follow-up on quotes
• Forecast and analyze; you’ll be communicating and interpreting information to the operations team
• Create and coordinate bookings and sales analysis reports, along with keeping teams up-to-date on weekly data
• Work with specific account managers, maintaining and enforcing customer contracts/agreements

What you will bring to the team, along with your curiosity and customer service focus is:

• 5+ years of experience with contract administration and/or customer service within a manufacturing environment
• Ability to work in a fast-paced environment where attention to detail and timely follow-up is key
• Strong interpersonal skills enabling you to engage with just about anyone is important
• Strong Microsoft Office skills
• Experience with SAP are preferred
• Experience with Salesforce and Ariba would be a plus
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MKS Instruments, Inc. is an Affirmative Action and Equal Opportunity employer. We solicit and hire applicants regardless of race, color, national origin, sex, religion, age, disability, veteran status, sexual orientation, gender identity, or any other protected category. Our policy is to employ the most qualified applicants. We conduct background checks and drug screens, in accordance with company policies and federal and state guidelines.

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.