Job Description

As a user experience researcher in Redmond WA, you'll be taking on exciting opportunities, informing new ways of interacting with future augmented and virtual reality solutions and then evaluating how well those solutions meet the needs of our future user base.

You are passionate about driving people-centric solutions within technical and cross-functional teams, informing the roadmap of solutions with research insights, and working with others to methodically measure and iterate solutions you have helped to define. You know when to jump in before your stakeholders ask and how to work with them to consistently drive progress. You are curious about new ways to interact with emerging technologies, bringing both your toolbox of proven qualitative and quantitative research methods into play plus a desire to explore new methods with the team of designers, researchers, and research scientists you’ll be joining.

RESPONSIBILITIES
Plan and execute research that collects and codifies objective and subjective measures for cohesive hardware and software experiences to inform the direction of AR/MR/VR interactions and strategies
Work with research scientists, designers, engineers and PMs to bring together developing technologies and identify research questions that can yield actionable insights for the team
Develop standardized UX metrics and surveys as appropriate for repeated use and comparison over time for various projects across the broader team
Proactively involve team members in the research process
Share best practices & new techniques with the broader organization

MINIMUM QUALIFICATIONS
MS/Ph.D in Human Factors, Experimental Psychology, Human Computer Interaction (HCI) or a related field
3+ years experience conducting applied research on consumer products involving both qualitative and quantitative methods in industry
3+ years experience owning the end-to-end research process of planning, recruiting, executing/facilitating, analyzing, and reporting the insights.
3+ years of working in cross-functional teams, preferably leading projects
Strong oral and written communication skills with experience in tailoring messages to various stakeholders

PREFERRED QUALIFICATIONS
Experience in leading hardware and 3D software UX research throughout the entire product development life cycle
Experience in wearable device research, especially with head-worn and wrist-worn wearables
Track record of informing new interaction hardware with multiple input modalities in an industry setting and integrating with software
Experience using both qualitative and quantitative methods for user experience