Job Description

Are you naturally curious? So are we at MKS. Our collective curiosity drives us to be an innovation leader in many industries. Our products drive technology advancements across a wide range of applications such as 5G, augmented/virtual reality, autonomous vehicles, clean drinking water and space exploration. We are a team of collaborators who value fresh thinking and believe in mutual respect, constructive candor, diversity and inclusion. As a valued and trusted partner to our customers, we are continually pushing the boundaries of possibility. We believe in creating technology that transforms our world and are looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you.

Performs in-house servicing, repair of company product(s). This job may include participation in aspects related to customer issues, product issues, or other tasks to support the repair depot. Provides assistance to technical support team on technical and service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines most cost-effective repair/resolution to minimize customer downtime. Prepares reports for analysis of product failure trends and serviceability issues. 

Position Requirements:

• A.S. Mechanical or Electronic Engineering, or equivalent with 1 -2 years of related experience
• Ability to reason through problems/issues
• Must be flexible and willing to perform all required duties across any product repair cell
• Ability to communicate both verbally and in writing at all levels (technical as well as non-technical)
• Proficient in the use of standard test equipment
• Ability to read and understand schematics, assembly drawings, and test/calibration procedures
• Record test data, diagnose failures and analyze this information so that root cause analysis can be accomplished, and corrective actions can be implemented.
• Experience with PC based applications to include Microsoft Office package and email
• Oracle experience a plus
• 6S and lean manufacturing experience helpful
• Experience with pressure and vacuum metrology desirable
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MKS Instruments is an Affirmative Action and Equal Opportunity employer. We solicit and hire applicants regardless of race, color, national origin, sex, religion, age, disability, veteran status, or any other protected category. Our policy is to employ the most qualified applicants. We conduct background checks and drug screens, in accordance with company policies and federal and state guidelines.

• Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees. We are interested in a qualified candidate who is eligible to work in the United States. However, we will not sponsor employment visas.