Job Description

As MKS is a federal contractor, it must comply with the Biden Administration’s federal contractor vaccine mandate if it is reinstated by the courts. Should you receive and accept an offer of employment, you will be asked whether you are fully vaccinated or whether you will apply for an exemption (due to a (a) qualifying medical condition, certified by your healthcare provider or (b) sincerely held religious belief, practice, or observance that prevents you from receiving the vaccine) in the event MKS must enforce a mandatory vaccination policy in the future. Please be aware that if the federal contractor mandate is reinstated and you choose to remain unvaccinated without an approved exemption, MKS will not be able to continue to employ you.

Are you naturally curious? So are we at MKS. Our collective curiosity drives us to be an innovation leader in many industries. Our products drive technology advancements across a wide range of applications such as 5G, augmented/virtual reality, autonomous vehicles, clean drinking water and space exploration. We are a team of collaborators who value fresh thinking and believe in mutual respect, constructive candor, diversity, and inclusion. As a valued and trusted partner to our customers, we are continually pushing the boundaries of possibility. We believe in creating technology that transforms our world and are looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you.

We are looking for an exceptional Sr. Unified Communications Engineer who can…

Be responsible for the development, implementation, and serviceability of the MKS Instruments’ communication infrastructures and is the expert technical resource for telephony and collaboration services. This position will drive strategic infrastructure initiatives and oversee engineering of migration and service expansion projects. The ideal candidate will have extensive experience in Microsoft Office 365, Microsoft Teams Voice, Conference Room Technology and Talkdesk Contact Center.

This role can be based remotely but may require occasional travel to an MKS location.

• Design, implement and support enterprise communications and meeting solutions covering voice, voicemail, audio conferencing, video conferencing and cloud contact center
• Define and execute the strategy for transitioning legacy PBX voice to a modern enterprise voice platform utilizing Office 365 Teams Phone System and Direct Routing solutions
• Lead problem management as the subject matter expert for all Unified Communications technologies
• Monitor Office 365 service updates and roadmaps to evaluate and test new solutions or changes and improvements to existing environments

What you will bring to the team, along with your curiosity ​and creativity is:

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or equivalent work experience. Microsoft certifications are a plus.
• 5+ years industry experience working as a subject matter expert in the Microsoft Office 365 services
• Demonstrated knowledge and experience of Active Directory, Office 365, Microsoft Teams Phone System, Crestron Flex, Microsoft Teams Room Systems, Talkdesk Contact Center and PowerShell
• Ability to multi-task and handle multiple priorities in an innovative and fast-paced environment
• Excellent interpersonal, written, and verbal communication skills

Principals only, Please.