Sr. Client Partner

Employer

Job Description

Subvrsive is an immersive innovation studio based in Austin, TX. In addition to breakfast tacos and barbecue, we have a passion for creating experiences that transform businesses at global scale. With deep roots in virtual and augmented reality – and a history of game-changing interactive solutions – we work with businesses, brands, nonprofits and agencies of all shapes and sizes to bring ambitious ideas to life.

Client Partner Responsibilities and Duties

Senior-level Position

As a Client Partner, you will develop & grow client relationships and oversee projects for an industry-leading immersive content studio. You’ll be responsible for a number of tasks centered around account management and immersive strategy. Serving as the driving force behind the solutions we ultimately offer our clients.

What you will do:
  • Understand client business needs and identify how we can be of service to them
  • Provide client consultations about company services and educate clients on new technologies
  • Build positive and productive relationships with clients
  • Develop new business opportunities with current and existing clients to achieve quarterly revenue goals
  • Act as liaison between clients and internal teams for business executions
  • Negotiate business contracts and costs with customers as needed
  • Assess potential business risks and develop mitigation plans
  • Address customer concerns and queries in a timely and accurate manner
  • Respond to agency briefs and RFPs
  • Help quote, bid-out, and scope projects; from proposal to SOW
  • Work with our creative team and tech leads to ensure feasibility, execution, along with meeting client expectations
Who you are:
  • A good listener & a communicator
  • Someone who enjoys problem-solving
  • A self-starter with a passion for technology and strategy
  • Have experience using Hubspot, Salesforce, or similar applications
  • Experience with technologies such as AR, VR, MR, 360 video, and interactive web design is a plus
  • Agency or production studio experience is a plus
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