Service Engineer

Employer

Job Description

As Microsoft continues to develop the Intelligent Cloud & Edge the set of customer experiences will grow every day. In the Mixed Reality Team we are focused on enabling those experiences with physical devices like HoloLens as well as new devices as paired with innovative services like Mesh in Azure. Our tech moves beyond screens and pixels, creating a new reality aimed at bringing us closer together—whether it is a social gathering in virtual reality or some yet undreamt-of possibility. To get there, we are incorporating diverse groundbreaking technologies, from the revolutionary Holographic Processing Unit to computer vision, machine learning, and human-computer interaction. We are a growing team of talented engineers and artists putting technology on a human path across all Windows devices, including Microsoft HoloLens, IoT, tablets, and desktops.

With the announcement of HoloLens 2 other projects have emerged to help bring AR/VR into more of our daily lives and this role is continuing that effort as the team contributes to new visionary devices. This role is focused on the engineering systems work such as build server management and driving code flow across several device programs. Coordinating with broader engineering services teams to plan and deliver scale grow as the team moves from project to project and working with archiving teams to ensure that key builds are retained. Partnering with the release management team to support future release needs and then coordinating the appropriate branch build and release structure will also be needed.

Responsibilities
  • Attention to detail to ensure all deployed systems meet the necessary program legal and security requirements.
  • Provide monitoring, clear technical documentation write-ups on code flow logistics
  • Coordination with partner teams on build recovery, signing, and other build break investigations.
  • Own accurate costing for your engineering activities and execute with high accountability to schedule and quality.
  • Engage with a diverse group of collaborators to communicate burn-down status and contribute to a strong team culture.
Qualifications

Required Qualifications:
  • 3+ years’ experience work with build and test systems such as Azure DevOps, Jenkins, or Artifactory along with familiarity of continuous integration and continuous deployment practices.
  • 3+ years’ experience working in and owning GIT-based code flow mechanics such as branching, etc.
  • 3+ years' experience working with large product-scale build systems and release processes
Preferred Qualifications
  • Daily passion for helping developers get more out of their development and test loops.
  • Excellent written and oral communication abilities
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.