Job Description

Ada is a contemporary experience innovation and design agency that partners with the world's most ambitious visionaries and brands in the culture, arts, and social impact space.

Ada conceives and creates new realms of human experience, merging its roster of trailblazing partners with cutting-edge technologies, including AI, AR, and VR. We partner with leading cultural institutions, creative visionaries, and philosophically aligned brands and organizations. Clients and partners include Bjork, Childish Gambino, The MET, Mass MoCA, Sol LeWitt, Smithsonian, Brian Eno, Microsoft, rag& bone, The Nobel Foundation, MIT, Ace Hotel, and Bode.

The Account Director will serve as the primary relationship owner for an assigned group of top-tier clients. You will be responsible for delivering creative and strategic work that creates a powerful connection between brands and their consumers. This includes leading day-to-day account management and client services, project finances, scope adherence, and project management across a variety of creative marketing campaigns – experiential, digital, social, and content. You must be business-minded and able to support business development and client pitches in accordance with established Partner needs and processes.

Requirements/Responsibilities:

• Manage agency services and day-to-day communications for key clients 
• Work proactively to provide client marketing needs, deliver added value through diligence and clear communication, and identify opportunities for account growth 
• Receive client and business development briefings with Senior Leadership and/or Partners, analyze deliverables alongside background knowledge and research to produce a project brief, and plan 
• Build, present and negotiate project budgets and scopes with clients in collaboration with Senior Leadership and/or the Production team
• Ensure all strategies are clearly defined and understood by Senior Leadership before presenting them to clients 
• Create and collaborate on client presentations, including being a core part of the presentation team 
• Provide sign off on key documentation and deliverables before they go to clients to ensure each campaign is delivered to the highest standard 
• Respond to client feedback and provide internal and third-party creative, production, and interactive personnel with well-documented asks, clear feedback, and defined timelines. 
• Stay abreast of all client activities and programs across agencies, communicate this clearly and regularly to Senior Leadership and Partners
• Compile insights and research supporting strategic development across accounts 

Project Management

• Provide project management and team oversight for the following types of projects: 

-Campaigns

-Experiential

-Digital

-Content (photo and video)

• Oversee the creation of project schedules and production plans
• Employ and execute agency protocol and processes for briefing, strategy, creative, planning, project management, delivery, reporting, and closeout procedures
• Manage, implement, and monitor projects and budgets in a timely and efficient way, ensuring schedules and financials are tightly managed
• Collaborate with Production and Senior Leadership to identify project resourcing needs
• Oversee weekly client and internal project/production status reports/meetings
• Use and maintain project management software, collaboration tools, calendars, file-sharing, time tracking, and company expense tracking

Qualifications:

• 10+ years of agency experience as an Account Director or Executive Producer in an agency context
• Proven success as a manager and team-builder across partners, clients, and staff
• Outstanding organizational and leadership capabilities, process-oriented
• Natural entrepreneur, keen to pursue relationships and new business
• Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships
• Passion for entertainment and new communication techniques
• Solid understanding of budgeting from $50K-5M
• Demonstrated keen understanding of digital and social platforms and digital communication
• Key experiential campaign experience, with a strong background in project management
• Understanding of the video production, licensing and contracting process from pitch to asset delivery
• Demonstrated ability for storytelling to help build brand stories for client programs
• Demonstrated understanding and management of creative assets
• Understanding of KPI setting and assessing ROI
• Working knowledge of Google Apps and Microsoft 365. Knowledge of Asana and Mavenlink is a plus! 
• You are a champion for diversity and inclusion; proactively seeking out diverse perspectives, talents, and embracing of different styles of contribution

Ada is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Ada is proud to be an equal opportunity workplace and is an affirmative action employer. All employment decisions are based on job requirements, business needs, and individual qualifications.