Hardware UX Researcher, Facebook Reality Labs

Employer

Job Description

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

On the Facebook Reality Labs team, we are inventing the future. We are a team of Engineers, Designers and Researchers creating human-computer interaction products. As a UX Researcher on the Facebook Reality Labs team, you will plan, execute, and evangelize user-focused research that contributes to the strategy, product definition, and design of AR/VR technologies and intelligent assistant voice-interfaces.Our Facebook Reality Labs team is looking for an experienced UX researcher with great communication and people skills. Strong candidates will demonstrate a rigorous approach to qualitative and quantitative UX research methods and a passion for the future of consumer technology. Additional skills include thinking tactically and strategically about user needs and product design and strength building connections and relationships with a variety of internal and external partners. In particular, we value researchers with experience translating user feedback into meaningful insights and the capability to turn those insights into actionable product guidance.

Responsibilities
  • Work closely with science and product teams to define the right research questions and develop strategic research roadmaps for the short and long term
  • Conduct research using a wide variety of qualitative and some quantitative methods to create actionable insights across the product development lifecycle, including human factors evaluation and testing of designs and early prototypes, as well as UX evaluation and testing of more mature prototypes
  • Work closely with partners (hardware engineering, industrial design, product management, privacy & security, and more) to ensure the product team is moving forward with a clear understand of the user problem space
  • Synthesize insights in a compelling, creative, and actionable way that clearly articulates the underlying user issues
  • Effectively communicate with and present findings to a variety of audiences from product teams to executive leadership
  • Develop UX metrics to ensure quality and benchmarking of future AR/VR products and competitor offerings. Share best practices & new techniques with the broader UX Research team
  • Collaborate with other researchers on research methods and priorities
Minimum Qualification
  • 2 or more years of experience with quantitative research or qualitative research
  • Master in relevant Human Factors and behavioral research areas such as cognitive science, HCI, industrial engineering, biomedical engineering, perceptual psychology, kinematics & biomechanics, or related fields
  • 2 or more years of conducting research on product or technology development
Preferred Qualification
  • Doctor of Philosophy (Ph.D.) in relevant Human Factors and behavioral research areas such as cognitive science, HCI, industrial engineering, biomedical engineering, perceptual psychology, kinematics & biomechanics, or related fields
  • Experience combining qualitative and quantitative user data into cohesive insights
  • Experience working with wearable devices and inward/outward facing sensing technologies (e.g., eye-tracking, EMG, SLAM)
  • Experience in experimental design and familiarity with statistical software packages (SPSS, R, etc.)
Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.