Client Product Manager

Employer

Job Description

Obsess is an experiential e-commerce platform, that enables retailers to create 3D 360 VIRTUAL STORES on their websites. We are a managed SaaS platform and have created proprietary patent-pending technology to deliver beautiful and fast web VR shoppable experiences. Our customers are large brands and retailers across fashion, beauty, and various other verticals. We are a startup based in New York City, backed by Village Global (fund backed by top tech entrepreneurs including Jeff Bezos, Mark Zuckerberg, Bill Gates, etc), Jump Capital, The VR Fund, Techstars and more. Our founder & CEO is an MIT alum who was formerly an engineer & tech lead at Google for 5 years and then led product at Vogue.


You can learn more about our platform here: https://obsessAR.com

You can see examples of virtual stores here: https://ShopObsess.co


You can read more about us on Forbes: https://www.forbes.com/sites/kristinlarson/2021/06/29/e-commerce-leader-obsess-takes-virtual-shopping-to-the-next-level-with-latest-funding-round/



ROLE

We are looking for a highly driven, hardworking, ambitious Product Manager to join our client team. You will be responsible for managing the product and tech requirements for client virtual stores. You will be responsible for communicating with clients and working alongside our internal teams to bring each project to life, pushing the innovation and changing the future of retail. You should be highly motivated by emerging tech and highly interested in fashion, e-commerce, branding and retail.


You come from a technical background and have pivoted or are looking to pivot to a client-facing Product Manager role. You are an excellent communicator, analytical thinker with a pragmatic approach to problem solving. You are comfortable working in a fast paced environment and not afraid to go hands on and help solve technical problems with the engineering team. You have experience working with and communicating with clients. You have worked in gathering requirements from and communicating with senior stakeholders either internal or external. You are someone who wants to work really hard to have a big impact on growing a business and disrupting an industry.


This position is based full-time in New York City and is not remote or hybrid.



RESPONSIBILITIES

  • Gather requirements from client team and internal project team
  • Write precise, actionable tickets for the engineering team for each project
  • Work closely with the engineering team - both inhouse and offshore - to explain requirements, align priorities, get estimates
  • Oversee multiple project development work streams on a day to day basis
  • Conduct acceptance testing on completed tickets daily
  • Drive production releases daily
  • Interface with clients to communicate project status updates



QUALIFICATIONS

  • 2+ years experience in a product manager role
  • Analytical thinking and ability to break down complex problems into actionable tasks
  • Experience having worked on complex software projects in a product manager role
  • Excellent written and oral communication skills
  • Experience with agile and kanban software development methodology
  • Experience with gathering requirements and writing tickets
  • Experience with acceptance testing and filing bug reports
  • Experience working with offshore dev teams
  • Extremely strong project management and organization skills
  • Ability to multi-task and own the product delivery process
  • Technical expertise – understanding of components of web architecture like frontend frameworks, backend APIs and cloud infrastructure
  • A Bachelor's Degree in Computer Science, Computer Engineering, or a closely related field, or equivalent experience
  • Fast learner, proactive, positive, can-do attitude


PLEASE ANSWER THE FOLLOWING QUESTIONS IN YOUR APPLICATION:


1. What is the most complex digital product that you have managed for a client from start to finish?

2. What tools do you use for organization and product planning?