Job Description

Job Description

Overview of the role

Outward has developed a transformative 3D-based visualization platform for the retail industry. We are pushing the boundaries of how 3D and AR/ VR technologies will drive the next generation's shopping experience. In the Creative Assistant role, you will help manage our growing customer base. You will report to our Creative Director, help manage large customer projects, be the liaison with various departments, and bring customer projects to a successful end. You have an understanding of photography, some familiarity with tools such as Adobe Photoshop, and a keen sense for aesthetic details.

Outward, Inc. is based in San Jose, CA, and is a wholly-owned subsidiary of Williams Sonoma, Inc. www.outwardinc.com

Responsibilities

• 2+ Customer Service Experience
• QA Render & Application Content Testing
• Assist in troubleshooting issues found in applications during QC process
• Work order management from customer to cross-functional teams
• Labeling, organizing, and inputting feedback on visual assets into the tracking system
• Work in a collaborative setting across multiple departments
• Ownership of deliverables; proactive initiative on executing work to strict timelines

Criteria

• Familiarity with both Mac and PC platforms is a plus
• Strong organizational skills
• Willingness to learn and a passion for the creation of visual content
• Familiarity with Google Sheets
• Experience with Adobe Creative Suite
• Experience in UI/UX design, Autodesk Maya, and/or Blender are all a plus

We believe in People First

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI initiatives prompt associate participation and engagement, aligning with our core vision to reflect the communities where we do business and put people first.

Benefits Just For You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial, and emotional health

Outward Inc will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

About Us

Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.