Job Description

Summary

The Technology Development Group (TDG) is working with some of Apple's most advanced and exciting technologies, including augmented reality (AR) and virtual reality (VR) explorations. As a member of our fast-paced organization, you will have the opportunity to be part of a rapidly evolving team, driving experiences that will delight and inspire millions of people.


The Data Collection & Enrollment Manager / Facilitator will need to work on site, 8AM - 5PM on weekends and in the later evening (5PM ~ 9PM) during some weekdays (Monday - Friday). In this role, you will be responsible for managing the intake and high level operations of multiple data collections, user enrollments, and large scale data efforts. Some of the functional responsibilities will include: checking participants into data collection stations, ensuring participants are properly screened, communicating all ICF rights and obligations to participants, being able to fill in for data collection operators as needed, and managing a medium sized contractor team of data collection operators.


Key Qualifications

Exceptional people management skills (i.e. handling and deescalating participant issues, as needed)

Resourceful, passionate, creative and results oriented with high energy and a positive attitude.

Provide building oversight, including working with confidential data and products

Able to rapidly and calmly problem solve / improvise in technical scenarios

Extraordinary verbal/written communication skills

Attention to detail across all operations


Description

You have been closely involved in user studies, and know how to use your observational skills while gathering data. You’re comfortable working independently, but thrive cross collaborating. You are successful because you are detail oriented, self- motivated, and have a high tolerance for change and ambiguity in partnership with empathy for your team and participants. Your success is heavily derived from the strength of your relationships. You will have a strong technical and communications background.


Education & Experience

Bachelors degree or equivalent industry experience required


Additional Requirements

- Proven experience facilitating a broad range of user research / studies on accelerated timelines.

- Ability to thrive in cross functional, fast-paced technical environments under ambiguous circumstances.

- Experience in data collection/annotation, user study demos, participant coordination.

- Background in technical productions / experiential events.

- Experience with Unity/Unreal and AR/VR development is a plus.

- Experience in a range of lab functions (inventory management, system set up/ operations, data collection, etc) is a plus.

Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products.


Apple benefits programs vary by country and are subject to eligibility requirements.


Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace.


Role Number: 200261886