Job Description

About Strivr:

At the intersection of technology, science, business, and sports, Strivr offers an end-to-end, VR-based immersive learning platform that changes the way people around the world train, learn, and perform. With a mission to elevate performance through immersive experience, we are redefining an industry in real time and shaping the future of learning.

About the position:

As our Senior Warehouse Operations Manager, you will be responsible for managing the successful deployment of our immersive training virtual reality product to customers. The ideal candidate has extensive experience with large-scale deployments of complex devices, optimizing inventory management, demand planning, and supply and logistics management. In this role, you will collaborate with multiple stakeholders across the organization. You will build successful teams and understands the vital role warehouse operations plays in the growth of Strivr as an organization. This position will be expected to be on-site at our warehouse in Santa Clara.

Your responsibilities:

• Ensure products and supply stocks are distributed and received in an efficient manner in an effort to eliminate shortages, downtime, delays, and impacts to customer commitments. Be hands-on in working along with the team to provision, pack, and ship from our warehouse
• Manage a team, including hiring, onboarding, meeting with team members periodically to provide constructive feedback, and delivering performance evaluations
• Partner with our Sales, Customer, Engineering, Accounting, Product, Finance, Legal and Support teams in warehouse operations planning and execution to meet company objectives
• Build, evaluate, and adjust processes used to efficiently deliver our product on time, every time
• Plan and oversee inventory audits (monthly, quarterly, and yearly) and ensure S&OP data is thorough with all dependencies included
• Execute and manage vendor contracts. Negotiate pricing and shipping logistics, track quality of deliverables, and address issues effectively and efficiently

Minimum Qualifications:

• 8+ years of experience in warehouse operations, logistics, and inventory management
• 5+ years of experience
• with mass deployment of complex, custom devices
• supervising and mentoring an operations team
• sourcing, qualifying, and managing vendors
• Excellent leadership skills, including communication, change management, coaching, team facilitation, and strong/proven analytical problem-solving abilities
• Strong skills with Salesforce, ERP, and WMS systems (NetSuite a plus)
• Strong organization and coordination skills with the ability to get things done in a fast-paced environment

Preferred Qualifications:

• SaaS industry experience preferred
• Knowledge of Virtual Reality hardware preferred
• Experience working in an often ambiguous start-up environment