Job Description

Job Description

Robotics & Digital Solutions, part of the Johnson & Johnson family of companies, is recruiting for a Senior Manager, World Wide (WW) Professional Education, Robotics - Learning Technologies, located in Santa Clara, Redwood City, Irvine, CA, Cincinnati, OH, or Raritan, NJ.

Robotics & Digital Solutions is part of Ethicon, Inc., a global leader in surgery with products and solutions found in almost every operating room around the world. Ethicon has made significant contributions to surgery for more than 100 years from creating the first sutures, to revolutionizing surgery with minimally invasive procedures. Our continuing dedication to Shape the Future of Surgery is built on our commitment to help address the world's most pressing health care issues and improve and save more lives. Through Ethicon's surgical technologies and solutions including robotics, digital solutions, sutures, staplers, energy devices, trocars and hemostats and our commitment to treat serious medical conditions like obesity and cancer worldwide, we deliver innovation to make a life-changing impact. For more information, visit www.ethicon.com

The Senior Manager, WW Professional Education, Robotics - Learning Technologies is responsible for the leading the execution and launch of key learning technology projects (ex. VR/AR, Simulation, Telementoring, etc) for Robotics and Digital Surgery. This is a critical role on the team, responsible for designing, developing, and delivering an excellent learning experience for clinical users of our platforms. The Senior Manager will partner closely with R&D, Marketing, Professional Education, Commercial Leaders, and External Partners to ensure the learning technologies deliver on key customer requirements and enhance the customer learning experience.

Initially, your core responsibilities will be focused on implementing virtual reality (VR) training solutions for J&J’s current and future robotic surgery platforms. You will be required to work with others to scope out requirements, then oversee and continuously optimize the process of development and implementation. You’ll work with the Technology & Innovation Team to develop a scalable framework for content development and implement it within your projects. You will function as the project lead to define the scope of work and you will work with both internal and external partners to deliver on time and within budget. You’ll identify obstacles and bottlenecks, step in to troubleshoot whenever necessary, track and monitor project output in real time, and share progress updates with senior leadership. You’ll manage and maintain project information, including project milestones, risks, and dependencies while aligning with internal resources such as budget. Once complete, you will oversee the rollout of the VR training solution and track its results in several use-cases.

KEY JOB RESPONSIBILITIES:

POLICIES: Know and follow policies and procedures related to work activities performed in area of responsibility

TRAINING: Complete training in area of responsibility within allowed time-period. Training is required for changes in existing policies and procedures, for new assignments and for implementation of new policies and procedures. Complete required periodic re-training in areas such as safety and environmental compliance.

SAFETY: Follow all company safety policies and other safety precautions within work area. Promote safety to all associates that enter work area. Follow Health Care Compliance guidelines as well as follow operating room training and safety standards (Bloodborne pathogens training, etc).

FUNCTIONAL:

• Capture customer insights to define requirements for learning technologies to ensure successful launch and integration into customer learning experiences
• Identify new learning technologies, assess fit with robotic/specialty learning objectives, and build business case to secure funding and project charter
• Lead VoC and customer (clinical and non-clinical stakeholders) validation efforts to ensure learning technology features and functionality meet and/or exceed customer expectations
• Guide development efforts with internal and external partners to ensure product requirements are met
• Serve as launch leader for the roll out of specific learning technology products
• Develop global faculty and lead curriculum development working groups
• Enable strong collaboration with multiple internal and external partners
  

Qualifications

Required

:

• A minimum of a Bachelor’s degree is required
• Minimum of 8 years in progressive Healthcare Commercial roles (e.g., Professional Education and/or Sales Training) or other applicable experience
• Project management experience
• High technological and business aptitude
• Strong influence management and communications skills
• Demonstrated ability to develop and manage internal and external networks
• Demonstrated ability to lead project from initial design and development through launch
  

Preferred:

• Previous experience applying technology (ex. simulation, VR/AR, etc.) to strategic learning pathways
• Previous experience working in Professional Education, Sales, Global and/or Strategic Marketing
• Previous experience working in R&D or working with R&D in a product development environment
• Previous experience in Medical Device Professional Education
• MBA or other Post-Graduate Degree
  

OTHER SKILLS AND ABILITIES:

• Proven ability to understand business strategy; translate it into GES solutions (Professional, Commercial and Marketing Education) that support the company’s business goals
• Excellent written and verbal communication skills; skilled at delivering presentations to senior leaders
• Strong business acumen, judgment, and intellectual capacity
• Leadership/influence management and negotiation skills
• Maturity and diplomacy in handling interpersonal dynamics.
• Proven ability to develop long-term strategy and successful execution
• Excellent communication, analytical, conflict management, complex project management, people management and development skills.
  

WORK ENVIRONMENT: Office, laboratory and surgical facilities

LOCATION: J&J Medical Device Home Office (Santa Clara, Redwood City, or Irvine, CA, Cincinnati, OH, Raritan, NJ) or can be field based.

TRAVEL REQUIREMENTS: Domestic and global overnight travel may be required up to 50%

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.