Job Description

Our mission is to protect life.

We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.

It’s a big mission, but it’s one we’ll pursue relentlessly every single day.

Your Impact

We are looking for a world-class Program Manager. This PM will be supporting the product development through the full lifecycle – concept through launch. You are someone capable of quickly gaining understanding of program and cross functional needs and keeping up with their dynamic and conflicting prioritization. You will distill and prioritize various requests. You will help a team of engineers plan and prioritize their activities in support of new devices that are revolutionizing the public safety market.

You will be the driving force leading our team to translating broad product goals into concrete product requirements. You will be the voice of the products' needs within and outside our team, helping keep the focus on answering key product questions. You will align multiple disciplines to a single schedule and budget. Ensure tight alignment and communication as a full program team and management.

This position demands an ability to prioritize and multitask. The ideal candidate will have experience with program management, product development, risk analysis, and will be excited to influence the customer experience of new products. You will also have need to have great people skills, experience working with cross-functional teams, and be willing and able to ‘roll your sleeves up’ and get the job done. This role may specialize in more specific areas such as technical knowledge depth, and/or product segments.

Your Day to Day

• Direct daily operations of project teams, analyzing workflow, establishing priorities, developing standards and setting deadlines
• Meet with department leaders, vendors, and technology decision makers to seek clarification, review plans or progress, and solicit cooperation to resolve any issues along the way
• Review project plans to plan and coordinate activities to ensure on time delivery while maintaining with the planned budget and having satisfied customers
• Manage project scope on behalf of the customer including identifying stakeholders for key project roles, implementing and managing project timelines, communications, and status updates
• Work cross-functionally to develop and achieve organizational goals or objectives
• Provide users with necessary technical support for issues
• Analyze data to inform operational decisions or activities
• Review project plans to plan and coordinate project activity
• Develop and interpret organizational goals, policies, and procedures
• Prepare and review operational reports or project progress reports
• Evaluate data processing proposals to assess project feasibility and requirements
• Control operational budget and expenditures
  

Basic Qualifications

• Bachelor’s Degree or 5+ years leading project or programs
• 3+ years of relevant work experience in program management in software or hardware development
• 3+ years of experience in building processes, project management, and schedules
• Project management software (i.e. Microsoft Project; Microsoft SharePoint; Quip)
• Microsoft Office Suite (i.e. Excel, Word, PowerPoint)
• Analytical or scientific software (i.e. JMP, Minitab, AutoCAD, Python, Labview)
• Enterprise resource planning ERP software (i.e. Microsoft Dynamics, NetSuite ERP, Oracle JD Edwards EnterpriseOne, SAP)
• Strong data analysis skills including Design of Experiments (DOE) development and interpretation
  

Benefits

• Competitive salary and 401K with employer match
• Discretionary paid time off
• Robust parental leave policy
• An award-winning office/working environment
• Ride along with real police officers in real life situations, see them use technology, get inspired
• And more...
  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.