WW Operations and Enablement Manager, Commercial AR/VR

Employer

Job Description

General Information

Req #

100008738

Career area:

Sales Support

Country:

United States of America

State:

North Carolina

City:

Morrisville

Date:

Thursday, April 1, 2021

Working time:

Full-time

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive.

And we go big. No, not big—huge.

We’re not just a Fortune 500 company, we’re one of Fortune’s Most Admired. We’re in 180 countries, working with 63,000 brilliant colleagues and counting. And we’re known for the world’s most complete portfolio of smart technology, from devices to software to infrastructure.

With our ingenuity, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Description and Requirements

Lenovo's Strategy organization within IDG is incubating many new emerging businesses to position for growth into the future. We are looking to hire a Worldwide Operations and Enablement Manager, Commercial AR/VR reporting to the Commercial AR/VR Lead. Essentially, we’ve created a startup within the larger Lenovo structure, and we are growing quickly. This role will be part of the global AR/VR go-to-market team and will interact with a large cross-functional team that includes our global sales teams, large enterprise regional sales teams, channel sales and e-commerce teams. The project and role are critical to transforming Lenovo from a preferred hardware supplier to a Solution-centric, innovation-driven strategic partner. As the WW Operations and Enablement Manager, Commercial AR/VR, you’ll support the sales operations teams globally, and manage the sales enablement of our enterprise augmented reality and virtual reality hardware, software and services solutions. This position reports into the global AR/VR go-to-market team and will be strongly aligned to the Lenovo sales teams. This is a fast-paced role for someone who has strong analytical and communication skills. You’ll meet regularly with our global and regional sales teams to deliver timely and accurate sales measurement reporting to support quota analysis and deployment, track the pipeline and quarterly revenue commitments, and ensure these forecasts align with our global supply chain. In addition to the sales operations responsibilities, you’ll work with global and regional teams within Lenovo to ensure all AR and VR products and solutions are enabled for our teams to sell at scale. This includes understanding our product development schedule and working with cost teams, ensuring part number creation is in place, understanding order windows, key dates and managing overall ship support enablement. This is a unique opportunity that requires analytical thinking, big picture planning, but a true focus on execution. In this role you will present ongoing status, results, and recommendations to Director and VP levels. The candidate must be able to "fire-fight" on a daily basis, and boil up to senior management with effective, efficient communication, ultimately, driving concept to tangible programs. Responsibilities: Sales Operations:
  • Manage delivery of timely, accurate sales measurement reporting
  • Interface with teams on topics of order load, quota analysis, quota deployment, attainment, pipeline, quarterly revenue commitments, supply chain priorities
  • Perform analysis around historical trends for futures predictions
  • Analyze and understand trends in key metrics, and drive corrective actions and investigations
  • Provide analytics and manage the changes for sales coverage
  • Model key metrics and provide recommendations to sales leaders in areas including but not limited to: revenue, profit, AUR, EUS
  • Manage projects for the Ops team - Drive ownership and follow-through of actions and activities
  • Control supporting material for internal communication (ie Quarterly Operational Reviews, Deep Dives, etc)
  • Provide quota guidance requirements to Sales leaders
  • Participate in WW and regional sales operations cadences as a representative of commercial AR BU and align sales action plans with BU Strategy
  • Consolidate sales performance – revenue, sales expenses, etc.. and report to BU finance for consolidation
  • Participate and present dashboards at the BU Operations cadence – NPI, weekly team meeting, bi-weekly ops review, etc.
  • Develop, maintain, and update a regional sales playbook
  • Understand regional financials (YoY, Qtrly, Monthly) against Budget
  • Conduct category analysis to gain insights on regional performance and opportunities (Rev/C -A, Attach %, Rev, Units, GP)
  • Setup regular interlocks with key regional focals
  • Provide and maintain weekly, monthly, qtrly inventory/financial/operational reports Sales Enablement:
  • Work with our regional cost teams to Position Requirements:
  • B.S. in related fields.
  • 5+ years working on technology-related sales operations programs Preferred Qualifications
  • M.S in related fields with MBA
  • Proficiency in Lenovo’s sales operations process
  • Strong project management skills
  • Demonstrate financial acumen, systems knowledge, and overall business insight.
  • Proven presentation skills both in presentation and creation.
  • Proven track record of exceeding sales goals in a related role
  • Strong analytical, problem-solving and strategic abilities
  • Superior Microsoft Excel, PowerPoint skills
  • Experience with Dynamics, Qlik, SQL, Brio or Hyperion would be advantageous.
  • Superior communications skills, both verbal and written, as well as refined presentation skills with the ability to present to a leadership team on a weekly basis
  • Team player attitude with the ability to work proactively & autonomously
  • Candidates with previous experience in the IT industry are strongly preferred
  • Exceptional analytical, communication and presentation skills.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.