Job Description

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Come be a part of a team of designers, engineers and artists passionate about creating compelling products for Facebook's billions of users. As a Conversation Designer for the Assistant Design Team, you will be involved in every aspect of the product development process from brainstorming to tweaking pixels and content right before launch.You will be expected to utilize your full range of conversation design, product design, interaction design, and visual design skills, and you will own the experience for a wide area of the Assistant product. You will build upon your existing skill set and passion for conversational problem solving, and help define the multimodal conversational experiences for our Facebook family of apps, as well as our emerging AR and VR products.We are looking for an experienced and talented Conversation Designer to conceptualize, illustrate, build and deliver innovative conversational and natural language interaction paradigms. You will be expected to drive these conversational experiences from concepts and storyboards to product launch with attention to detail through elegant probabilistic designs that allow humans to interact more naturally with our devices. A positive and collaborative attitude is required, and we’re looking for a self-motivated problem solver with impeccable communication skills.

Responsibilities

• Conceptualize and iterate on high-quality end-to-end designs for speech and conversational user interfaces and content
• Create natural dialog flows, wireframes and templates that clearly convey a conversation architecture to our engineering teams
• Work closely with linguists to create scalable ontologies and guidelines that inform our natural language systems
• Contribute to high-level strategic decisions with the rest of the product and executive teams
• Document standards, frameworks, processes and methodology
• Clearly articulate your vision, strategy and design to cross-functional teams and executive stakeholders
• Collaborate with PMs, engineers, art team, researchers and content strategists to oversee the user experience of a product from conception until launch (and then some)
• Create and prototype pre-visualizations to help communicate UI/UX ideas
• Give and solicit feedback from other designers in order to continually raise our bar for quality
• Be an advocate for the conversation design community within FRL, and across all of Facebook
  

Minimum Qualification

• 2+ years experience shipping conversational experiences or AI products
• Portfolio featuring examples of conversational experiences
• Experience crafting demos that showcase the potential of conversational experiences
• Proven experience to contribute to design for products in a cross-functional environment
• Knowledge of how qualitative and quantitative research can improve your designs
• Product thinking and design experience in conversational and AI design spaces
  
  

Preferred Qualification

• Experience shipping at least 1 conversational or AI product
• Knowledge and experience with natural language understanding and generation systems
• Experience designing for Assistant, AI, machine learning, or AR/VR products
• Experience creating multiple demos or prototypes showcasing the bleeding edge capabilities of conversational design
• Experience iterating every phase of design, from paper to pixels
  

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.