Job Description

Join our Design Team!

Lead Brand and Marketing Designer

What We Do

We combine AR, video and AI to create our revolutionary remote communication platform. Our tech is bleeding edge while our user experience is eloquent and intuitive. Learn more at https://streem.com

At Streem we create experiences that empower our users with tools and systems for clear communication and problem solving. We strive to capture the nuance, expressiveness, and specificity of human communication. We explore the opportunities AR and AI provide to make the physical and virtual worlds understand each other and to unlock a yet-unknown range of capabilities and delightful moments.

What All This Means For You

Our goal is to make the ultimate remote communication tool. What this means for you:

• Understanding how people communicate is paramount
• UX sensibilities and practice will be part of the daily process
• Principles of universal design will apply
• Design will be in service of customer experience
  

As a fast growing company, we move fast. What this means for you:

• You’ll be the driving force behind our brand, visual identity and how we tell stories. Your work will have noticeable impact on the success of our business
• You’ll work directly with all departments, including Product, Customer Success, Marketing and Sales, to support their goals while establishing Streem as a ubiquitous brand
• Interdisciplinary design leadership and collaboration will be essential to your success
• We are building the future of communication and we need your vision to share our unique story in relateable ways. You don’t need to have all the answers, but you must ask lots of questions and wear many hats
• Requests are coming in all the time - you’ll need to know how to shift priorities and make changes on the fly
• You will lead a small team of creative individuals who will help you build out the vision
  

We work with emerging technologies. What this means for you:

• Helping people understand how Streem will fit into their lives is tricky, yet vital
• We don’t have all the answers, so we have to learn and can’t be afraid to make mistakes
• You’ll have to tell stories, not just show features
• We are breaking new ground all the time and there are always new stories to tell
  

As our Lead Brand and Marketing Designer your primary responsibilities will be to:

• Own our visual brand direction
• Lead a small team of designers by setting vision, ensuring quality, and mentoring
• Build the foundations we’ll need for an agile process and scaled growth
• Advocate for great customer experience through beautiful, intuitive, human-centered design practice
• Collaborate directly with our Marketing, Sales, and Customer Success teams to create engaging and relatable marketing materials
• Optimizing our creative process as we grow and learn
• Help with the creation and maintenance of Streem’s branding system, including iconography, photography, typography, and color palettes
• Create videos and motion graphics for use in a variety of contexts
• Create storyboards, infographics, sales decks, and other visual communications
• Create onboarding, training and product marketing materials in support of the product
  

We Are Looking For a Designer With

• 6+ years of experience with a track record of product marketing and graphic design success
• 3+ years of self-managing and leading design projects
• Proficient across the creative spectrum, with an understanding of skill and execution requirements across visual design, art direction, and brand positioning
• Experience in branding work (brand development, brand refresh) and campaign development, big and small—from brand campaigns and tentpole ideas to seasonal campaigns and promotions
• Ability to design in multiple styles and maintain a complex and “on brand” design ecosystem
• Experience working across consumer, business, global, and internal audiences (sales teams, PR/communications) to build effective and compelling brand assets, frameworks, and strategy
• A phenomenal communicator with the ability to clearly, efficiently, and consistently articulate rationale for design decisions
• Demonstrated ability to lead with empathy, vision, enthusiasm and a mentor mindset
• Passion for collaboration and experience working cross-functionally
  

Get In Touch

• We are excited to be growing our design team and look forward to hearing from you! Please provide a resume and portfolio, and indicate in a cover letter how your experience prepares you for this role.
  

A Bit About Us

Diversity, equity, and inclusion work. Streem prioritizes building a work environment and culture that works well for employees of every race, gender, sexual orientation, size, disability, and background.

No silos, no egos. Streem values ideas, interdisciplinary collaboration, and an open exchange of constructive feedback. To make this safe for everyone, we foster a culture of trust and respect rather than competition between employees. If you’ve got skills or interests outside what we mentioned in our listing, we want to know about them!

Week-long 10% time. Once a quarter, our whole team sets aside the strategic roadmap and spends a week on whatever we each think is important. Doing this together encourages big ideas and cross-department team-ups, and it’s a lot of fun.

Enjoy your work life; keep your home life. Since Covid-19 Streem has gone fully remote. We provide monitors and other basics. During these times we keep our Streem culture strong with regular happy hours and Friday demo days. Streemers spend time together in a lunch-hour book club and fun (remote) team activities. We also value our personal time and understand the complexities of working from home. Our co-founders both have young children and lead by example through caring for family first and exercising our unlimited PTO policy.

About Frontdoor

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as Candu Home Solutions, an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform.

Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visitwww.frontdoorhome.com.

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as AHS Proconnect , an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds).For more details, visit frontdoorhome.com.

Job Category: Marketing

ID: R0015456