Job Description

Job Description

Field Services Business Development Director

Do you get excited about helping customers develop and execute a Digital Transformation strategy? Are you passionate selling the services that makes the execution of those strategies a reality? Can you articulate a digital thread vision that connects enterprise product development, Manufacturing, Engineering, and service to the most important companies in the world? Do you have what it takes to work with the best and brightest minds in the world? If so, we want to meet you.

We have offices in some of the most beautiful cities in the world, including; Boston, San Diego, Vienna, and Zurich, just to name a few. In addition to the great scenery, PTC also has competitive benefits packages, and we do our best to play as hard as we work.

This individual contributor role is a combination of services business development and account management, with a key focus on selling services for PTC’s core PLM/CAD products and our leading Industrial IoT and Augmented/Virtual Reality, and Analytics products to clients and prospects in the Americas (Canada, US, LATAM). Working closely with PTC Field Sales and Field Services teams across PTC, you will not only about build relationships with PTC’s top clients but also across the PTC ecosystem.

Day-To-Day

• Drive pipeline and ultimately generate revenue for PTC
• Identify and close services opportunities in conjunction with the Sales and Partner ecosystem.
• Understand client needs and provide outstanding service while adhering to PTC’s core values
• Drive initial value propositions for PTC Services solutions through effective proposals
• Lead strategic proposal response development for follow-on business
• Drive and support roadmap alignment and revision at the executive level
• Build meaningful client relationships, through trust, credibility, and commitment
• Effectively plan and accurately forecast bookings
  

Business Development

• Develop confidence through an understanding of your client’s key business initiatives and PTC’s services methodology and value proposition
• Align a rolling services roadmap to Client strategies and initiatives
• Provide timely, flexible, innovative and proactive value-added recommendations to internal and external Clients
• Work with Sales and Partner Organization to identify opportunities
• Manage a pipeline of services opportunities
• Independently develop and execute services sales campaigns in an assigned territory
• Identify, cultivate, negotiate and close services opportunities within existing accounts and prospects
• Document professional services engagements through high-quality Statements of Work (SOWs) and Customer Success Plans
• Provide frequent business outlook, including; forecasting, pipeline strength, and prospect identification
• Accurately record activities in our CRM and financial systems
  

Preferred Skills And Knowledge

• Domaine experience in industrial design, engineering, manufacturing, service and/or PTC PLM, CAD, IoT and AR technology
• Ability to articulate Digital Transformation, Digital Thread best practices
• Produce and deliver polished and professional proposals
• Advanced presentation skills
• Competitive drive, strong negotiating and influencing abilities
• Partner with the Sales and Partner ecosystem to grow the business
• Work well under pressure in unstructured and structured environments
• A desire to win and do whatever it takes to drive success
• Strong knowledge of PTC Solutions and the Field Services Portfolio
• Spanish speaking a plus
  

Preferred Experience

• CxO level partnership experience
• Functional experience in product development, Manufacturing, Engineering and Analytics
• Has owned and consistently met a sales quota
  

Basic Qualifications

• Bachelor’s Degree, plus 5 years of professional experience
• 75% travel, including international
  

PTC Company Description

PTC unleashes innovation with award-winning, market-proven digital solutions that enable industrial companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. In combination with an extensive partner network, PTC provides customers flexibility in how its technology can be deployed to drive digital transformation – on premises, in the cloud, or via its pure SaaS platform. At PTC, we don't just imagine a better world, we enable it.

Why Join Us And Benefits Summary

When looking for a new job, we know you are looking for something that aligns with your values, passions, dreams, and lifestyle. Our team is passionate and committed. We are driven by innovation and value our work-life balance. Check out what it’s like to work at PTC at #lifeatPTC. We believe that diversity of experience and background leads to better ideas and a stronger company. We encourage everyone to bring their unique perspectives to our team. We take a holistic view of the employee experience and provide you with what you need to take care of your health, your wealth, your well-being, and your career. PTC benefits are among the most competitive in the industry. While your salary is the major component of your compensation, you also receive a competitive benefits package including:

• Retirement Savings Plan with Company Match
• Employee Stock Purchase Plan (ESPP)
• Healthcare and Dental insurance
• Paid Time Off and Sick Time
• Birthday Day-off
• Tuition Reimbursement (Canada, India, Israel, US)
• Holiday Pay
• Employee Referral Program
• Management and Employee Training Development
• Other Regional-specific Benefits All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Region The Americas Subregion North America PTC Org CSS - Customer Success Job Category Consulting Services Job Type Regular Full-Time