Job Description

Modernizing Communications: Built on Microsoft

The global shift to remote and hybrid work has catalyzed organizations of all sizes, and across every industry, to rethink how to engage broad networks of customers, partners, co-collaborators, communities, and fans. Organizations are moving beyond the current age of remote work and investing in long-termsolutions for delivering outcomes with communications scale, efficiency, and resiliency. This includes a broad spectrum of communications scenarios that span from basic 1:1 engagement, to group collaboration, to large events, conferences and broadcasts. And the format of communication options ranges from text, to voice, video to immersive AR/VR.

Microsoft has a spectrum of high-scale, globally relevant technologies to help customers digitally transform their spectrum of communications needs. With the customizable platform capabilities of Azure Communications Services (ACS), Microsoft Teams as the “OS of the future” that is central modern work, and LinkedIn as one of the largest professional networks on the planet. These assets can help customers build sustained engagement platforms that range from out-of-the-box to custom build, and across industries and scenarios.

Responsibilities

The Senior Product Marketing Manager of ACS + Teams Product Marketing is responsible for building and bringing to market the Microsoft-wide scale communications offerings of the future, leveraging the spectrum of current and to-be-developed products and services. At the core of this role is the extension of Microsoft’s communications assets from more well-defined B2B opportunity to the growing B2C opportunity. The following are the primary accountabilities of the role:

• Define the market opportunity for ACS + Teams and partner with R&D to prioritize investments that will achieve shared business outcomes
• Define the continuum of out-of-the-box, low-code, and custom solutions for customer communications
• Grow market credibility of Microsoft’s communications offerings with customers, partners, industry analysts, and press - with an emphasis on ACS + Microsoft Teams
• Introduce new market innovation in ACS + Teams through prioritized customer scenarios
• Seek customer and partner input on the spectrum of industries and scenarios that will drive the highest impact on customer change and grow vs. our competitors
• Design and execute marketing plans to grow measurable market traction of ACS + Teams
• Work with ecosystem partners on cohesive and evolving Go-To-Market plans
• Drive R&D feedback representing market growth opportunity and customer and partner product needs, including industry shifts and next generation communications technology
• Drive business stewardship and product marketing depth across a number of focus areas, including: ACS, Microsoft Teams, LinkedIn
• Define future addressable markets, product business model and monetization opportunities - including communications with Augmented and Virtual Reality
• Contribute senior product and cultural leadership to a diverse and high-performing organization
  

This is a highly visible role that will require expertise in several areas: 1) collaborating and developing strong relationships with R&D and partner and sales organizations across the company; 2) having executive presence; 3) excellent written and verbal communication skills and 4) cross-company strategic alignment

Qualifications

• 8+ years of experience and knowledge of unified communications or SaaS marketing required
• Future potential management capability with a focus on modeling, coaching, and caring about employees
• Successful history of driving market-aware business outcomes
• Successful track-record of cross-functional collaboration with teams, contributors, and stakeholders across multiple seniority levels
• Proven track record in planning and orchestrating strategic and complex business activities
• Ability to excel in an ambiguous environment and reprioritize to align with business objectives
• Strong analytical and communication skills with the ability to influence
• Strong attention to detail and ability to execute efficiently and effectively
• Bachelor’s degree required
  
  

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.