Job Description

Are you naturally curious? So are we at MKS. Our collective curiosity drives us to be an innovation leader in many industries. Our products drive technology advancements across a wide range of applications such as 5G, augmented/virtual reality, autonomous vehicles, clean drinking water and space exploration. We are a team of collaborators who value fresh thinking and believe in mutual respect, constructive candor, diversity and inclusion. As a valued and trusted partner to our customers, we are continually pushing the boundaries of possibility. We believe in creating technology that transforms our world and are looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you.

We are looking for an exceptional Sr. Manager, IT Business Relationship who can strategically partner with MKS’ Operational Teams in Supply Chain, Manufacturing, Engineering, Quality, Global Services and Facilities to support and advance business objectives.  In this role, the Business Relationship Manager has a key change agent role to understand, refine, and to drive standardization of Corporate Manufacturing, Materials and Demand Management processes and tools across the Enterprise.  This individual will align business strategies with IT system/service deployments to ensure IT priorities are consistent with Operations Managements’ strategic goals and objectives.  This role will be a leader in MKS’ mission to standardize business practices and solutions across the MKS business units and functions.

• Build Business Engagement - through strong partnership with the business, build an understanding of the Operations team’s business models, organization, objectives and opportunities for improvement.  Partner with Operations Management to facilitate the framing of ideas, prioritization of demand, creation of business cases and value statements as well as identifying solutions to solve business problems
• Drive Process Consulting -  understand, recommend refinement and promote standardization of Manufacturing, Materials and Demand Planning processes/tools on a Corporate Global level, leveraging process improvement principles, value-stream mapping, capability mapping and continuous improvement tools to achieve significant improvement results.  Regularly meet with Operations Management to provide short-term focused consultations on common organizational, systems, processes and change-related challenges
• Communicate Efficiently and Effectively - assist in the facilitation of meetings to discuss IT initiatives and business/IT strategy - deliver informative, well-organized presentations.  Effectively communicate difficult/sensitive information and facilitate decision making and conflict resolution.  Foster cross-functional communication enabling quality, highly integrated end to end process and solutions.  Educate the user community on IT work that will impact them directly and indirectly
• Execute on Projects - work directly with IT teams to ensure commitments are met and solutions are delivered reliably and predictably.  Create and/or contribute to project deliverables and reporting (project plan, status reports, stakeholder analysis, risk/mitigation, etc.).  Facilitate change management process (including training) and help define the structural and cultural changes required to reach project goals.  Support implementation, cutover, and post "go-live" support of new processes and tools
• Manage a Team - Provide oversight and guidance to the Operations BRM team including work assignment, performance assessments, mentoring and employee development activities

What will you bring to the team, along with your curiosity and creativity:

• Bachelor's degree preferred and 10+ years' related business experience in Manufacturing, Production Planning & Control and/or Materials functions or support of those functions in an IT trusted advisor role
• 5+ years guiding, supporting and managing teams of individual contributors
• Excellent consultative, presentation, and facilitation skills, proven problem-solving skills; strategic, logical and analytical thinker
• Strong oral, written and interpersonal communication skills
• Ability to travel domestically and internationally to insure successful implementations of the Business Systems at various MKS facilities - 20% Travel required
• Familiarity with Oracle, SAP, Agile, Team Center or SFDC desired

MKS Instruments, Inc. is an Affirmative Action and Equal Opportunity employer. We solicit and hire applicants regardless of race, color, national origin, sex, religion, age, disability, veteran status, sexual orientation, gender identity, or any other protected category. Our policy is to employ the most qualified applicants. We conduct background checks and drug screens, in accordance with company policies and federal and state guidelines.

Globally, our policy is to recruit individuals from wide and diverse backgrounds.  However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR).  Applicants for these positions may need to be “U.S. persons.”  “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

Principals Only, Please.