Job Description
DescriptionThis role is located in MA, CT, RI or NY.
For over 14 years, Amazon Web Services has been the world’s most comprehensive, secure, reliable, and broadly adopted Cloud platform. AWS offers over 200 fully featured Cloud services for compute, storage, databases, networking, analytics, robotics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 60 Availability Zones (AZs) within 20 geographic regions, spanning the U.S., Australia, Brazil, Canada, China, France, Germany, India, Ireland, Japan, Korea, Singapore, Sweden, and the UK. AWS services are trusted by millions of active customers around the world -- including the largest enterprises with the most sensitive and private data, leading government agencies in intelligence, healthcare, and financial services, and the fastest growing start-ups -- to power their infrastructure, make them more agile, more secure, more reliable, and more cost effective. To learn more about AWS, visit https://aws.amazon.com.
Do you want to be a key part of a team focused on increasing the reach of cloud computing across the healthcare provider market? Within AWS Public Sector, Non-Profit Healthcare is a rapidly growing, mission-driven business that is obsessed about serving our health system customers. We are seeking a proven business executive in the NP healthcare sector to lead and continue to expand the business with some of our most important healthcare customers. The Strategic Account Executive (SAE) will be a key member of the team responsible for providing business leadership and creative direction and will work to drive adoption of the most cutting-edge and transformational capabilities enabled by the world’s best-in-class technologies for some our most important healthcare customers. You will develop and execute on account plan strategy to establish deep relationships with customers from the C-suite to Board Directors; serve as a trusted advisor and thought leader with our customers; create, develop, and manage opportunities; establish executive business reviews with senior customer and AWS NP Healthcare leadership; and influence a large team of extended resources to shape go-to-market opportunities.
Role and Responsibilities
The SAE is adept at successfully building relationships with C-level executives and working closely with customer teams to drive measurable business outcomes by articulating a clear vision and generating enthusiasm for the adoption of the most advanced cloud services provider on the planet. The right candidate is customer-obsessed and capable of inspiring a diverse group of internal resources across all AWS teams (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams, and Professional Services) to earn their customer’s trust, support customer interests, accelerate adoption of AWS through a broad strategy for the deployment of AWS technologies.
The successful candidate has a desire to innovate, collaborate and invent with customers in the construct of a strategic relationship. This will require knowledge of cloud, a strong background in working closely with C-level executives, and a track record of achieving large, complex, multi-year deals and measurably successful outcomes. The successful candidate has the demonstrated ability to earn trust with, and influence, CEOs and Boards of Directors with their company’s largest accounts. S/he will develop trusted relationships with other C-suite executives, such as the Chief Clinical Officer, Chief Financial Officer, Chief Strategy Officer, and other CXO roles. In our rapidly growing, fast-paced environment, our client leaders think strategically and analytically about business, product, sales, and technical challenges. They leverage creativity to build and convey compelling value propositions and work cross-organizationally to foster alignment and eliminate obstacles. They partner closely with our NP Healthcare leadership team and drive on large, complex opportunities at all stages of the business, technical, and sales cycle, while shaping partnerships to best meet the needs of our customers and leverage AWS capabilities. S/he has demonstrated high judgment decision-making, creative problem solving, and effective negotiation skills. S/he has a proven ability to keep pace in a rapidly changing environment, which requires prioritization, constant learning, juggling multiple responsibilities at once, and taking calculated risks, in the midst of high velocity and extensive ambiguity. S/he is a thought leader and exceptional communicator and passionate about our customers and enabling their mission through a world-class experience with the AWS team.
Core to the SAE role is the development of formal case studies and other forms of references highlighting activity and workloads running on AWS. S/he will work closely with their customer(s) to develop strategies that highlight industry-leading successes across various forums and events. The SAE will create and articulate compelling value propositions around AWS services, accelerate customer adoption, maintain a robust cadence for engagements that are valuable to our customers, work with partners to extend reach and drive adoption, manage contract negotiations, position the accounts for optimal customer value and AWS revenue growth, and ensure high customer satisfaction. S/he will also work with other account, strategic solutions, and technical teams to shape the business case and technical development of AWS solutions to serve and enable our healthcare provider customers.
A successful candidate must possess the ability to think critically, be self-motivated, and deal with large amounts of ambiguity. You should bring a cool head, solid technical background, be detail oriented, have excellent problem solving abilities, and be an exemplary communicator. We want you to be passionate about delivering a great customer experience, and love contributing to a rapidly growing business.
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
Basic Qualifications
- Bachelor’s degree required, advanced degree in medicine, computer science, engineering, mathematics, or measurement science is preferred.
- 10+ years of healthcare domain knowledge, especially with respect to health systems and including trusted relationships at health system CxO levels.
- 7+ years of experience leading business development and direct sales activities including presenting to all levels of technical and non-technical leadership internally and for external organizations
- Business development or consulting background and/or direct experience working within healthcare industry customers – especially health systems and other providers at the CxO/VP level (particularly in clinical, financial, operational leadership) – engaging, advising, and creating value for customers
- Advanced degree in medicine, computer science, engineering, mathematics, or measurement science
- Experience working directly as an executive of a health system
- Leadership skills are key, with exemplary verbal and written communications skills and proven ability to work effectively across internal and external organizations, and lead through influence.
- CxO relationships (particularly in clinical, financial, operational leadership) and large network in the healthcare provider industry, especially health systems.
- Strong knowledge base of healthcare industry trends and innovative technology services to support industry transformation, such as advanced analytics, machine learning and data science.
- Analytical and data-driven, and ability to demonstrate balanced strategy and planning, and execution skills.
- Solid understanding of legacy and emerging technologies in the healthcare industry
- Previous experience with AWS products and services.
- Meets/exceeds Amazon’s leadership principles requirements for this role
- Meets/exceeds Amazon’s functional/technical depth and complexity
Company - Amazon Web Services, Inc.
Job ID: A1412997