UX Researcher, Context

Employer

Job Description

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Within the research & development arm of Facebook Reality Labs, FRL Research, we are creating the future of AR and VR technology. Integrating future technologies into cohesive experiences that are useful, usable, and desirable to people is a crucial part of our mission. As a user experience researcher, you'll be taking on exciting opportunities, informing new ways of interacting with future augmented and virtual reality solutions and then evaluating how well those solutions meet the needs of our future user base. You are passionate about driving people-centric solutions within technical and cross-functional teams, informing the roadmap of solutions with research insights, and working with others to methodically measure and iterate solutions you have helped to define. You know when to jump in before your stakeholders ask and how to work with them to consistently drive progress. You are curious about new ways to interact with emerging technologies, bringing both your toolbox of proven qualitative and quantitative research methods into play plus a desire to explore new methods with the team of designers, researchers, and research scientists you’ll be joining.

Responsibilities
  • Plan and execute research that collects and codifies objective and subjective measures for cohesive hardware and software experiences to inform the direction of AR/MR/VR interactions and strategies
  • Work with research scientists, designers, engineers and PMs to bring together developing technologies and identify research questions that can yield actionable insights for the team
  • Develop standardized UX metrics and surveys as appropriate for repeated use and comparison over time for various projects across the broader team
  • Proactively involve team members in the research process
  • Share best practices & new techniques with the broader organization
Minimum Qualification
  • Masters or PhD in Human Factors, Experimental Psychology, Human Computer Interaction (HCI) or a related field
  • 1+ years of experience with research planning, recruiting, executing/facilitating, analyzing, and reporting insights
  • Communication skills with experience in tailoring messages to various stakeholders
Preferred Qualification
  • Experience in leading hardware and 3D software UX research throughout the entire product development life cycle
  • Experience in 3D scanning, capture, and data usage, plus transforming content between actual and virtual experiences
  • Experience with 3D mapping and related developing related experiences
  • Experience using both qualitative and quantitative methods for user experience
  • 1+ years of experience working in cross-functional teams, preferably leading research projects
Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.