Mixed Methods UX Researcher

Employer

Job Description

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a Mixed Methods UX Researcher to partner with other researchers and cross-functional stakeholders on projects to make XR more social for our users. Research is paramount to this organizations success - foundational research is needed to identify the right user needs and people problems to tackle with product/feature solutions and iterative evaluative research with testable prototypes is needed to provide impactful insights to the design and development teams. You are guaranteed to be pushing the boundaries of VR and AR and work with the technology of tomorrow. This role is Onsite in Burlingame OR Seattle Area.

Responsibilities

  • Collaborate closely with researchers, designers, PMs & engineers to identify, define and deliver meaningful social XR products and features for our platform
  • Collaboratively and independently develop and execute research projects
  • Lead various research studies throughout all the phases of the research cycle and contextualizing insights for stakeholders
  • Work with stakeholders to influence product roadmaps and strategy based on research insights
  • Manage research vendors to help augment the work of the research team

Must Have Skills:

  • Strong qualitative research skills, especially with conducting in-depth interviews, moderated prototype evaluation, thematic analysis of feedback and generating clear narratives from user feedback.
  • Verbal and written communication skills, problem solving skills and interpersonal skills.
  • Strong ability to work independently and manage ones time.
  • Quantitative data analysis and experimental design expertise, as well as the ability to triangulate data from quantitative and qualitative sources
  • Experience with storytelling to get traction with various audience
  • Experience with autonomy and decision making to balance demands and prioritization

Nice to have Skills:

  • Know SPSS or Python or Matlab
  • Any AR/VR or Avatars experience would be excellent
  • Someone who can operate without much guidance would be ideal
  • Sets clear expectations/ meets deadline. Someone who is an efficient and effective communicator during the process.

Education/Experience:

  • BA/BS in a human behavior related field, such as human-computer interaction, psychology, sociology, communication, information science, media studies or computer science
  • At least 4 years of UX Research experience working on a shipped product, conducting formative and evaluative research
  • Experience with using VR/AR/MR devices and apps is desired but not mandatory

Perks are available through our 3rd Party Employer of Record(Available upon completion of waiting period for eligible engagements)

  • Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefits Program
  • Accrued PTO: Up to 15 days per 12 months on assignment
  • New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.