Job Description

Who you are

You're humble.

Confident in who you are and what you're capable of, but equally aware of how you can learn from others and continue to improve.

You’re agile.

Aware that work like ours takes myriad different forms and paths, unexpectedly shifts on a dime, and requires flexible thinking and working plus an unassailably optimistic mindset… and you’re here for it.

You excel at your craft.

Passionate and completely invested in the work you do and driven to do what it takes to make it stand above and constantly improve.

You're collaborative.

Excited by the prospect of coming together with co-workers, clients, and other partners to turn individual talents into extraordinary collective accomplishments by leveraging the diverse cross-pollination of perspectives and talents.

Most importantly, you're uniquely, unabashedly, unashamedly you.

There is no singular path to a career at ChaseDesign. No formula for the perfect strategic design consultant. Because it's our differences in background and perspective that make us and the work, we do stronger, more effective, and more meaningful.

What the role is

The Virtual Reality (VR) and Installation Tech role is pivotal in advancing CrossVine's (ChaseDesign’s Research Facility) Virtual Reality research initiatives across designated US Satellite sites. As the primary technical resource, the incumbent will oversee the daily operation and execution of VR hardware and software at remote sites, ensuring seamless functionality and support for research teams. Additionally, they will play a crucial role in expanding research efforts after standard work hours including nights upon request, providing skilled installation services and facility support to optimize research environments. With a commitment to flexibility and client satisfaction, this role balances technical expertise with hands-on installation responsibilities, ensuring the smooth progression of research activities and the fulfillment of client needs. Through meticulous attention to detail and proactive problem-solving, the incumbent will contribute to the success and innovation of VR initiatives, fostering collaborative partnerships with Business Unit/Customer Teams and driving impactful research outcomes.

As a VR and Installation Tech, you will:

Primary Role:

• Technical resource to expand CrossVine’s VR research to US Satellite site locations of Business Unit/Customer Team choosing. Travel to and from satellite sites (TBD) throughout the US.
• Responsible for the operation and execution of the CrossVine supplied VR hardware and software, associated video, audio and recording equipment, streaming of content at the Satellite site as well as enabling external Teams virtual meetings for that research.
• Support for the execution of VR research, set up/preparation of mobile physical VR equipment for research, general satellite site IT services related to technology operation and connectivity.

Secondary Role:

• Serve as a Skilled Installer during periods when Satellite site research is not ongoing, responsible for expanding research efforts after normal weekday hours.
• Work flexible hours, typically 12 pm to 9 pm at the CrossVine offices, with potential for daytime shifts if evening research is not scheduled or additional support is required during normal working hours.
• Attend to clients’ needs for evening research as well as be the last employee at the facility, responsible for shut down and securing the facility before leaving for the evening.
• Installation and set-up of fixtures and POG sets, signage and displays, exhibits, kiosks within the lab facility as well as overall facility preparation as needed for shopper research.
• Purchase products in-store and online to fulfill the POG product requirements that are supplied.

What it requires

• Have strong software, hardware, and IT skills with proficiency in trouble shooting and issue resolution
• Enjoy collaborating across a wide variety of functions, both internally and externally, to deliver projects on a timely basis.
• Are an agile problem-solver with strong project management skills.
• Are flexible to meet evolving demands and timelines.
• Are motivated to develop deep expertise in technical software to leverage all the capabilities it provides.
• Enjoy building knowledge and skills and are excited to reapply that learning to train/mentor others.
• The role is based in Cincinnati and must be able to work on site Monday - Friday and comfortable with travel
• Willingness to travel up to 50%

How we’ll compensate you

• Competitive Salary
• Unlimited paid time-off
• Top 1% of 401K match plans
• Comprehensive Healthcare Plan, superior to most
• Flexible Work Environment

EEO

We believe that ideas get better when they are inherently diverse and shared in highly inclusive ways and we want to hear from those who think differently from us. We truly believe in the strength of diversity and the richness it can bring. By bringing different people together great things happen.

ChaseDesign, LLC (a FutureBrand company) is an equal opportunity employer (EEO). We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any characteristic protected by federal law. We will not ask about incarceration history at any point in the application process.

If you have a disability, we want everyone to feel at ease when going through our recruitment process. We are working to make our website and processes more accessible, if you encounter any issues and would like this information in an alternative format, or if you need further support with your application, please contact us at careers@chasedesign.net for any adjustments you may need to perform at your best.