Job Description

Q Analysts - A Qualitest Company is looking for a Data Collection Moderator to support Ground Truth Data Collection initiatives and contribute to the development of VR and AR products. The focus of ground truth data collection is to capture various types of data relating to humans, speech, and environments to enable quality Artificial Intelligence and Machine Learning algorithms. You will be responsible for calling participants in our participant database for outreach, scheduling participants for our user studies, performing data collection directly with participants while utilizing sophisticated equipment in a simulated environment. The ideal candidate has the perfect blend of customer service and technology skills.

Responsibilities{{:}}

• Participant outreach and scheduling.
• Guide hired research participants for data collection sessions in a secured office or home environment to perform scripted motion captures.
• Prep and maintain assigned equipment and ensure security of proprietary devices.
• Prep participants for capture including intake, NDAs, scripting and answering questions.
• Maintain capture environment and implement lighting and staging changes.
• Respond swiftly to project updates and changes.
• Provide feedback to operations lead on project improvements.
• Perform data uploads.
• Troubleshooting{{:}} Ability to mitigate issues, customer-facing or technology related.
• Other tasks as assigned.
  
  
  

Skills and Requirements{{:}}

• Strong face to face customer service experience.
• Strong communication skills.
• Professional appearance and demeanor.
• Technologically adept and familiar with latest trends in technology; AI/ML/AR/VR.
• Organized and detail oriented.
• Thrives in a team environment.
• Ability to manage responsibilities in a fast-paced environment.
  
  
  

Requirements

Experience{{:}}

• Experience in a related role such as customer service or data collection.
• Experience with Google Workspace and its components.
• College degree and 2+ years working in a team environment.
  
  
  

Benefits

• Why Qualitest?
• Founded in 1997, Qualitest offers a wide range of digital quality solutions designed to provide enterprise customers with end-to-end quality management services across the software lifecycle. Qualitest achieves this by deploying engagement models tailored to the precise quality engineering needs of technology platforms in the financial services, health services, telecom, technology, retail, media, gaming, and utilities industries. It has operations in the US, UK, India, Germany, Romania, Israel, Argentina, Mexico, Switzerland, and Portugal, and serves over 400 blue-chip customers worldwide.
• We provide industry-leading managed services that drive Quality for Quality Assurance and Testing of hardware devices, software apps and experiences as well as Ground Truth Data Services for artificial intelligence (AI) and machine learning (ML)
• Be a part of a company who strives to support for diversity and inclusion in the workplace - we are one, we are many at Qualitest. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences. We have more than 40% women and around 120 different nationalities.
• Local and global opportunities - we offer you internal rotation and international mobility opportunities to grow your career.
• Clear view of your career and progression with the company - Qualitest is growing massively (since 2021 - tripled our employees base - we now have more than 8,000 engineers) and giving you the opportunity to grow with us.
• Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers.
• Never stop experimenting and learning with QCraft - our Learning & Development platform{{:}} 50,000+ courses, 300+ virtual labs, mentorship and leadership programs, professional tribes, sponsored certifications, and much more
• Earn bonuses via our Client Referral and Employee Referral Program's. Refer and earn - tap your network for net-worth.
• We recognize our employees work via our Qudos platform - You can earn bonuses and spot awards by celebrating your and your peers' achievements.
• A Competitive pay, the salary range for the role is $50,000 - 70,000.
• Life and disability insurance.
• Take care of your health with enrollment into one of our competitive healthcare benefits