Project Manager, Spares Operations

Employer

Job Description

About Veeco

You probably don’t realize it, but what we do at Veeco touches the lives of every person, every day. It’s a bold statement, but it’s true. From the smartphones in our pockets that access the world’s collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.

We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world’s leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.

We’re looking for material difference-makers to join our growing team. Interested? Learn more at www.veeco.com/careers.

Overview

The Project Manager, Spares Operations at Veeco is responsible for quickly procuring spare parts for emergency order fulfillment utilizing various resources. The scope of the Expediting role process covers sourcing spare parts quickly from global locations both within and outside of Veeco, maintaining communication to stakeholders and ensuring parts are delivered within SLA (service level agreement). It's important to note that the roles and responsibilities may evolve or be tailored based on specific organizational requirements and industry dynamics.

Responsibilities

  • Order Management: Accurate entry and timely processing of Critical Expedite orders received. This may involve coordinating with the sales or service teams to understand customer requirements.
  • Expedited Production: Prioritizing Critical Expedite orders and working closely with the production and manufacturing teams to expedite the manufacturing process. This may include allocating necessary resources, coordinating with suppliers, and closely monitoring production progress to meet accelerated delivery schedules.
  • Expediter: Performs a variety of coordinating, routing, and material sourcing duties to meet production schedules. Expedites parts to remedy shortage problems. Coordinates expedited materials within and outside company and maintains records on material flow. May ensure incoming materials are properly routed. May monitor the flow of materials and parts between departments in order to meet scheduled commitments.
  • Supply Chain Coordination: Collaborating with the supply chain team to ensure the availability of critical components, materials, and resources required for the Critical Expedite orders. This involves placing purchase orders, expediting deliveries, managing vendor relationships, and addressing any supply chain disruptions.
  • Communication and Updates: Acting as a central point of contact for internal customers regarding their Critical Expedite orders. Providing regular updates on order status, delivery timelines, and any potential changes or challenges that may occur.
  • Problem Solving: Identifying and resolving any issues or obstacles that may impact the timely fulfillment of Critical Expedite orders.
  • Customer Relationship Management: Building and maintaining strong relationships with internal customers by providing exceptional service and addressing any concerns or issues related to Critical Expedite orders. Collaborating with sales and service teams to understand customer expectations.
  • Continuous Improvement: Analyzing the Critical Expedite order process and identifying opportunities for improvement in terms of efficiency, lead time reduction, and customer satisfaction. Collaborating with relevant teams to implement process enhancements and best practices.
  • Documentation and Reporting: Maintaining accurate records of Critical Expedite orders, including order details, progress updates, and any changes. Generating reports and analysis on order status, delivery performance, and other relevant metrics to support decision-making and ensure transparency.

Qualifications

Bachelor’s Degree with two years of experience in a Purchasing/Logistics/Service/Supply Chain environment, or equivalent work experience is required.

Knowledge, Skills & Abilities

  • Knowledge of purchasing
  • Strong written and oral communication skills
  • Strong MS Office skills
  • SAP experience preferred

The expected salary range for this position is $73,000.00 - $93,000.00 + bonus + benefits. When determining your pay, we will consider your location, experience, and other job-related factors. If your salary requirements are higher than the advertised range and you remain interested in career opportunities with Veeco, we encourage you to apply or email your resume to recruiting@veeco.com.

Veeco is an Equal Opportunity/Affirmative Action Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability, or any other characteristics protected by applicable federal, state or local law.