Job Description

About This Featured Opportunity

As a Usability Researcher, you will play a crucial role in improving the user experience of our products. You will be responsible for conducting onsite usability research with both external and internal participants. We are looking for an individual who is not only a skilled interviewer but also possesses a keen attention to detail and the ability to proactively seek clarity and insights. This role requires someone who can work effectively in ambiguous situations and is comfortable collaborating with various cross-functional teams.

The Opportunity for You

- Conduct onsite usability research with external and internal participants.

- Act as an eloquent interviewer, ensuring participants are comfortable and engaged.

- Pay meticulous attention to detail during research sessions and documentation.

- Proactively ask for clarification and exhibit curiosity in uncovering user insights.

- Feel comfortable speaking up and providing a perspective on research findings.

- Work with ambiguity and be able to handle urgent situations ("fighting fires").

- Collaborate in weekly team meetings and work closely with cross-functional teams (XFN).

- Familiarize yourself with the devices used in research and submit SRT (System Reliability Test) reports.

- Be hands-on with participants and manage research assistants (RAs) effectively.

- Maintain a balance between the quantity and quality of research conducted.

- Extract actionable insights from research findings and effectively communicate them to the team.

- Ensure the execution of research activities is conducted properly and in line with best practices.

KEY SUCCESS FACTORS

- Bachelor's degree in a related field (e.g., Human-Computer Interaction, Psychology, or a related discipline). Master's degree is a plus.

- Proven experience in conducting usability research, including onsite sessions.

- Excellent interpersonal skills and the ability to make participants feel comfortable.

- Strong attention to detail and ability to manage research documentation.

- Proactive attitude with a natural curiosity to uncover user insights.

- Comfortable working in an environment with ambiguity and tight timelines.

- Strong collaboration skills and experience working with cross-functional teams.

- Familiarity with various devices and platforms used in usability research.

- Experience managing or working with research assistants (RAs) is a plus.

- Ability to translate research findings into actionable recommendations.

Benefits

• Company sponsored Health, Dental and Vision coverage
• 15 days of accrued PTO per year

EQUAL OPPORTUNITY STATEMENT

• Advantis Global is an equal opportunity employer and makes employment decisions on the basis of merit, qualifications and abilities. Company policy prohibits unlawful discrimination based on race, color, religion, sex (including gender, gender identity, gender expression, pregnancy, childbirth or medical condition related to pregnancy or childbirth), sexual orientation, national origin, ancestry, age, physical or mental disability, genetic information, political affiliation, union membership, marital or registered domestic partnership status, military or veteran status or any other characteristic protected by law (“Protected Characteristic”). Additionally, Advantis Global is committed to promoting pay equity and prohibits harassment of any employee on the basis of any Protected Characteristic.
• Advantis Global is a progressive and open-minded collective. If you’re smart, optimistic and care about being awesome at what you do, come as you are! We welcome you with open arms.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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