Job Description
The VR Developer Integrity and Experience Operations team works closely with Legal, Design, Engineers, Operations, Product and Policy teams to identify patterns and behaviors and build solutions for the ever-changing field of integrity. We are looking for those interested and passionate about integrity, process and operations excellence, the metaverse, and the developers creating content for it.The Integrity Programs Lead interfaces with a broad range of internal teams and works closely with the data policy team, legal, engineering, operations, TPM and product to ensure our integrity programs and enforcement operations are robust, efficient and scalable. They are knowledgeable about our data policies and integrity compliance requirements. They leverage a deep understanding of the developer ecosystems, queue based tooling, and compliance processes. They use their visibility into the ecosystem to identify refinement opportunities for technical, integrity, ethics, safety, and privacy standards for 3rd party applications on the Oculus platform. The ideal candidate is curious, empathetic, principled, detail-oriented, and attuned to changing integrity requirements.
Integrity Programs Lead Responsibilities:
- Lead programs, such as the DPA (Data Protection Assessment) for VR developers overseeing the end to end process, including updating the process and assessment form as needed
- Work closely with Policy, Privacy, Legal, Developer Relations Engineering, TPMs and Comms teams to identify gaps in process and tooling and lead the way in identifying solutions and implementing them
- Oversee enforcement operations of VR developers that have confirmed violations
- Identify solutions for any gaps affecting developer experience by working with relevant partners, advocating for platform level solutions to common issues
- Support onboarding of new integrity programs and advising on operational models
- Supporting policy rollouts while balancing impact on operations, developer experience and risk
Minimum Qualifications:
- 2+ years in operations or as a program manager with integrity or developer relations experience
- Proven communication skills, and experience clearly documenting complex issues and building consensus on a course of action
- Experience applying independent judgment when solving problems and offers potential solutions
- Developer advocate mindset, proven experience helping app developers overcome challenges to help them succeed
- Experience creating and documenting processes for internal audiences
- Meticulous attention to detail and follow-through
Preferred Qualifications:
- Familiarity with implementing regulatory programs
- Familiarity with the VR or gaming industry
- Experience working with remote/hybrid teams
- Experience contributing at both strategic and operational levels
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