Job Description

Who we are -

Really, formerly known as Moviebill, is a leading Augmented Reality entertainment platform that delivers theatrical-quality AR experiences and digital collectibles directly to moviegoers and entertainment fans on a weekly basis. Our expanded multi-channel approach offers a range of experiences across native AR Previews, WebAR, iOS, Android, and Mobile SDK solutions, ensuring seamless access to our content across various devices. 

With an average monthly user base of nearly 500,000 passionate entertainment fans, we have successfully built a strong and dedicated community. In the last 8 months alone, we have delivered over 2,000,000 unique digital collectible tickets to moviegoers via our exclusive partnership with Regal Cinemas. 

What sets Really apart is our unwavering focus on content creation. While many XR companies provide creative services or business tools, we have taken a different route. We are a dedicated content hub providing users with a destination to discover new perspectives on blockbuster IP, watch immersive stories, engage in multi-level games, and unlock unique digital collectibles. 

With over 7 years of experience, our Burbank, California based team has been at the forefront of Augmented Reality entertainment having produced, and distributed over 600 unique experiences in collaboration with major film studios and Fortune 500 brands. 

To check out the company, please download the Regal Cinemas app, and tap on the Moviebill glyph in the top right corner of the home screen. 

Position Overview:

We are seeking a proactive and talented Director of Community Management and Strategy to join our team at Really. In this role, you will have a significant impact on building and nurturing a passionate community of entertainment fans. Your primary responsibilities will involve leading efforts to engage and interact with our users, ensuring they have a positive and immersive experience on our platform. Additionally, you will play a vital role in shaping our community strategy, driving user retention, and enhancing satisfaction.

Responsibilities:

• Develop and implement a comprehensive community management strategy that aligns with the company's goals and objectives.
• Build and nurture relationships with our community members
• Lead initiatives to engage and interact with our users through various channels, including social media, forums, and in-app messaging.
• Monitor and analyze user feedback and sentiment, identify trends, and provide actionable insights to the product and development teams.
• Collaborate with the marketing team to create and deliver engaging content, campaigns, and events to drive community participation and growth.
• Plan and execute community initiatives, such as contests, giveaways, and virtual events, to foster a sense of excitement and anticipation among our users.
• Act as an advocate for the community within the company, ensuring that user feedback and needs are considered in decision-making processes.
• Stay up to date with industry trends and best practices in community management, and proactively implement innovative strategies to enhance the user experience.

Requirements:

• 3+ years of experience in community management or a related role, preferably in the entertainment or technology industry.
• Demonstrated success in building and managing vibrant communities, ideally in the augmented reality or digital entertainment space.
• Strong understanding of social media platforms, online forums, and community management tools -- especially as it relates to the digital collectible and web3 space
• Ability to analyze data and extract actionable insights to drive community engagement and growth.
• Familiarity with augmented reality, digital collectibles, and the evolving landscape of immersive experiences.
• Passion for augmented reality and immersive entertainment
• Must have an obsession with the entertainment consumer experience from a ultra fan perspective to a general moviegoer perspective 
• Proven ability to thrive in a fast-paced startup environment and meet deadlines.

Preferred Skills:

• Experience with customer relationship management (CRM) software.
• Knowledge of gamification strategies and techniques for community engagement.
• Understanding of content creation and production timelines.