Job Description
Job Description
Hybrid: This position does not require an employee to be on-site full-time to perform most effectively. The employee’s role enables them to work at a GM facility or off-site as frequently as needed or desired.
- This position requires an employee to be onsite 1-3 times per week.
General Motors (GM) is seeking a Global Aftersales Immersive Engineering Specialist with strong project management, problem-solving skills, and immersive virtual reality software capabilities. As part of the Global Aftersales Virtual and Immersive team, we will use the latest immersive technology to develop the vital processes and harmonies to support an Immersive Service environment, ensuring global collaboration and alignment. The ability to identify problems, develop virtual reality (VR) applications, learn service, manufacturing, and product design concepts, and adapt quickly in a fast-paced industry is a vital element of this role. We will also be involved in ‘pilot’ activities outside of the lab where we work directly with our customers to implement and scale successful solutions on their Programs.
This will be an excellent fit if you can empathize with our multi-functional Customers, translate their needs into requirements, and provide immersive solutions that resolve their problems. We are looking for people with passion for working with virtual reality including combining various HMDs, computers, tracking systems and simulation software to deliver an engaging virtual experience. There will be opportunities to work strategically to select the best alternatives for each of these subsystems and work tactically to resolve compatibility issues and build a working solution. You must enjoy working as a Team while also taking accountability to make tough decisions and deliver results. Due to the innovative nature of our work, you will need to anticipate setbacks, proactively apply findings, align partners and have a desire to win while doing it with integrity.
Principle Responsibilities and Tasks:
- Use Immersive Virtual Reality Engineering Software to create real-time physic simulation for users to develop, validate and deliver Service content
- Develop and coordinate training to enable role base use of Immersive technology capability
- Keep up to date on existing and future immersive technology to enable strategic development, as well as driving IT and supplier technology roadmaps
- Analyze data from existing processes, identify priority problems, and develop solution alternatives
- Develop, iterate and refine the solution until our needs are achieved
- Apply Practical Problem-solving principles to test and gather feedback on your solution enabling data-driven decision making
- Use project management skills to clearly articulate the problem you are trying to tackle, coordinate the basic tasks needed to complete the project and anticipate/raise issues before they become a major problem
- Demonstrate your solution by quantifying its benefit, cost, and efficiency
- Investigate and recommend potential off the shelf solutions that make a strong case in lieu of internal development
- Learn and bring to bear GMIT standards to enable continued use and future integration of these tools with GM’s IT platform
- Collaborate with Service, Manufacturing and Product Engineering teams to understand their strategic directions, requirements, and use-cases
- Facilitate communication between regions and alignment of global processes and requirements.
Additional Job Description
Education and Experience Required:
- Bachelor’s degree in Engineering, Automotive Technology, or equivalent experience
- Proficiency with 3D math and visualization (CAD, modeling, etc.)
- Working experience using Immersive (VR/MR) system software and hardware (Headsets, Tracking, Peripherals)
- Shown proficiency to effectively interact at all levels across the organization, working to build and maintain successful relationships across all departments.
- Self-starter capable of working independently and as a member of a team
- Quantitative and analytical skills with attention to detail
- Proven track record to handle numerous projects and assignments with medium level of autonomy and high accountability for results
- Excellent presentation, oral and written communication skills
Desired Skills And Abilities
- Knowledge of manufacturing, vehicle development process, change management, immersive/virtual engineering systems
- Working knowledge of automotive service practices and procedures
- Demonstrated prior hands-on experience in automotive diagnosis and repair
- Good interpersonal skills and ability to work effectively with others
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
- Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
- Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
- Company and matching contributions to 401K savings plan to help you save for retirement;
- Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
- Tuition assistance and student loan refinancing;
- Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.