Field Technician - II

Employer

Job Description

Notes

VR knowledge big plus, ADB, testing background/experience required.- someone who has experience with standard tools, testing principles and processes would be helpful

Technical development experience is a big plus

Need a few years of experience, no junior candidates

Team has customized tools - Android, Gsuite

Principle understanding of network troubleshooting

Candidate should be close to HQ in Basking Ridge, NJ

3 days in office

Previous field desk technician, field test technician roles

Technical bachelor's degree required

Once a month travel required

Description

The scope of this role has been evolved according to the new goals of this year of enabling commercialization of the technology. The team is building out permanent demos at Client 5G Labs, EBCs and office locations to enable product and sales organizations to experiment with the technology and form customer offerings. The primary focus is to support these activities from our Basking Ridge, NJ office, since the necessary networks and equipment are installed at this location.

Objectives
  • VR Set Commercial Precedent of Cellular in VR
  • AR Bring the Voice of the Customer to Boundless AR while continue tech. incubation
  • Performance Management Secure Performance for a Commercial Launch
MUST HAVE SKILLS (Most Important)
  • Google Slides, Doc and Sheets
  • Fluent English, writing, reporting
  • Interpersonal and communication skills
  • Basic networking knowledge, IP address, gateway, subnet mask and network performance (bandwidth, latency, jitter)
  • Troubleshooting consumer electronics like smartphones, VR headsets
  • Android Debugging Bridge (ADB), transferring and installing applications on android devices
  • Content management principles
Desired Skills
  • Experience with AR and VR headsets (user-level)
  • Android Studio
  • Unity, Unreal, NVidia hardware and tools
Job Duties

Upon training, the candidate should be able to set up (e.g. installing software clients to smartphones and XR headsets) and use of Client's device, network and content management systems

Modify performance and configuration parameters (e.g. frame ***, resolution, light and fidelity) of existing content (2,3)

Receive and validate XR content internal and external sources, catalog the content and maintain repository of various versions

Manage content deployment into test systems (administrator of the streaming test portal), upload content, validate functionality (1)

Manage XR equipment used in testing at EBCs and 5G Labs, HMD firmware upgrades, streaming clients (1, 2, 3)

Manage test users and user groups at EBS and 5G Labs, field questions and provide assistance with test sessions (1,2,3)

Education/Certifications

Bachelor's degree in related technical field

Logistics

Standard 9-5 position based out of Basking Ridge, NJ office. We need the technician to be at least 3 days in the office, as the equipment is installed here.

Travel to Client Innovation Labs in Boston, San Francisco and field test locations in Los Angeles, Tempe Arizona and few other sites. Test campaigns are usually a week long and we have 3-5 campaigns a year.

Additional Details
  • Working Model : Hybrid-Client