Product Ops Specialist (Remote - Canada & USA)

Employer

Job Description

Job Requisition ID #

23WD68366

Position Overview

Virtual and augmented reality are transforming design and creation through new immersive and collaborative experiences that will impact how major segments like entertainment, architecture, engineering, construction, and manufacturing converge. The industry is being transformed by XR(AR/VR/MR) technology growth, creating new ways of working to review, collaborate and create.

Do you have a passion for XR (eXtended Reality) and are excited about the opportunity to define Autodesk point of view and position on the topic? You want to be part of a swift and mighty team exploring and prototyping XR ideas with the latest technology platforms and shape the future of XR for Autodesk? If so, we want to talk with you.

In this role, you will be part of the XR team responsible for Autodesk XR strategy, pushing the development of XR in the Autodesk portfolio and ecosystem. Our team guides and assists product groups across Autodesk to deliver XR workflows to our customers. In this role, you will be reporting to the Head of Product Management, XR. (Remote - Canada, USA)

Responsibilities
  • Create systems, processes, tools, and reporting to enable the Product Team to build the right thing at the right time by surfacing and advocating for key insights
  • Help setup and track core business metrics related to the product and disseminate insights with other teams leading to data-informed product development
  • Own portions of operational health measurement, alerting, and incident reporting
  • Serve as an incident manager as needed for high-impact outages and product issues
  • Maintain high-quality documentation of systems, processes, and settings
  • Map our end-to-end operational processes and identify opportunities to remove friction and leverage technology to improve efficiency
  • Improve team performance and operation by establishing and training teams on best practices
  • Proactively seek out and fulfill operational needs, such as workflow mapping and data gathering
Minimum Qualifications
  • A minimum of 3-year experience in Product Operations working with Product Management and Engineering teams
  • Intermediate/Advanced SQL knowledge and/or highly technical
  • Ability to drive efficiencies through process development, outsourcing or low-code/no-code tooling
  • Experience with data analysis, building dashboards, experimentation, and testing (A/B, Multivariate)
  • Team player and a fantastic collaborator
  • Must be able to work independently, without supervision and manage multiple priorities
  • Must be a self-starter, driven by curiosity
  • Must have the ability to communicate complex insights coherently to both technical and non-technical audiences
  • Pragmatic, good analytical and problem-solving skills
  • Experience in an agile development environment
Preferred Qualifications
  • Programming skills
  • Experience with XR(AR/VR/MR) technologies/gaming
  • Experience working with 3D tools used in Architecture, Engineering & Construction, and/or Design & Manufacturing industries
The Ideal Candidate
  • The perfect candidate has a good balance of social, technical, and business skills, is passionate about XR technologies, and wants to have an impact on Autodesk, our partners, and our customers
#AutodeskXR

#LIPOST

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

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Salary is one part of Autodesk’s competitive package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.



With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It’s disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this disruption is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital artists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.