Product Ops Specialist (Remote - Canada & USA)

Employer

Job Description

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.


Job Requisition ID #


23WD68366


Position Overview


Virtual and augmented reality are transforming design and creation through new immersive and collaborative experiences that will impact how major segments like entertainment, architecture, engineering, construction, and manufacturing converge. The industry is being transformed by XR(AR/VR/MR) technology growth, creating new ways of working to review, collaborate and create.


Do you have a passion for XR (eXtended Reality) and are excited about the opportunity to define Hiring Company point of view and position on the topic? You want to be part of a swift and mighty team exploring and prototyping XR ideas with the latest technology platforms and shape the future of XR for Hiring Company? If so, we want to talk with you.


In this role, you will be part of the XR team responsible for Hiring Company XR strategy, pushing the development of XR in the Hiring Company portfolio and ecosystem. Our team guides and assists product groups across Hiring Company to deliver XR workflows to our customers. In this role, you will be reporting to the Head of Product Management, XR. (Remote - Canada, USA)


Responsibilities


  • Create systems, processes, tools, and reporting to enable the Product Team to build the right thing at the right time by surfacing and advocating for key insights
  • Help setup and track core business metrics related to the product and disseminate insights with other teams leading to data-informed product development
  • Own portions of operational health measurement, alerting, and incident reporting
  • Serve as an incident manager as needed for high-impact outages and product issues
  • Maintain high-quality documentation of systems, processes, and settings
  • Map our end-to-end operational processes and identify opportunities to remove friction and leverage technology to improve efficiency
  • Improve team performance and operation by establishing and training teams on best practices
  • Proactively seek out and fulfill operational needs, such as workflow mapping and data gathering


Minimum Qualifications


  • A minimum of 3-year experience in Product Operations working with Product Management and Engineering teams
  • Intermediate/Advanced SQL knowledge and/or highly technical
  • Ability to drive efficiencies through process development, outsourcing or low-code/no-code tooling
  • Experience with data analysis, building dashboards, experimentation, and testing (A/B, Multivariate)
  • Team player and a fantastic collaborator
  • Must be able to work independently, without supervision and manage multiple priorities
  • Must be a self-starter, driven by curiosity
  • Must have the ability to communicate complex insights coherently to both technical and non-technical audiences
  • Pragmatic, good analytical and problem-solving skills
  • Experience in an agile development environment


Preferred Qualifications


  • Programming skills
  • Experience with XR(AR/VR/MR) technologies/gaming
  • Experience working with 3D tools used in Architecture, Engineering & Construction, and/or Design & Manufacturing industries


The Ideal Candidate


  • The perfect candidate has a good balance of social, technical, and business skills, is passionate about XR technologies, and wants to have an impact on Hiring Company, our partners, and our customers


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At Hiring Company, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Hiring Company is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.


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