Job Description

Contract to Hire - high growth company! Receive a low deductible medical plan with 75% premiums covered DURING the contract! 401K available! Open to up-and-comer with degree or 2 years of Accounting Clerk experience!

A bit about our client:

We are a large National brand that has been around for 140+ years. We are a white glove service to our customers that allows for little customer attrition.

Why join the team?

We promote from within and are a high growth organization! On top of that, we offer strong benefits, autonomy and this team has a great leader. The leader of this group believes their job is to remove obstacles and provide resources to support their team. Not to micromanage!

Job Description

Job Summary: The Disputes AR Specialist will be responsible for managing and resolving customer disputes related to outstanding accounts receivable balances. They will work closely with internal teams such as sales, customer service, and billing to investigate and resolve disputes in a timely manner, while maintaining positive relationships with customers.

Key Responsibilities:

Investigate and resolve customer disputes related to accounts receivable balances

Communicate with customers, internal teams, and external vendors to obtain necessary information to resolve disputes

Review and analyze customer accounts to identify potential disputes and escalate to appropriate teams as needed

Collaborate with billing and collections teams to ensure timely and accurate invoicing and payment processing

Maintain accurate records of dispute status and resolution in the accounting system

Monitor and track dispute trends to identify areas for process improvement

Provide exceptional customer service and build positive relationships with customers

Qualifications:

Bachelor's degree in accounting, finance, or related field (preferred)

2+ years of experience in accounts receivable or dispute resolution or would take a new grad

Strong analytical and problem-solving skills

Excellent written and verbal communication skills

Ability to work independently and manage multiple priorities in a fast-paced environment

Proficiency in Microsoft Excel and accounting software