Job Description

Job Title:

Content Moderator- VR

Job Description

Concentrix is an award-winning global company, recognized for our culture, diversity, leadership, and innovation. We help the world’s best brands to improve their businesses and better connect with their customers. Concentrix is growing, and we are looking for talented, compassionate people who are as fanatical about providing exceptional experiences as we are!

Title: Content Moderator-VR

Location: 7955 Evans Rd Chilliwack BC

Our VR Content Moderation team works to create a welcoming and safe place for people to build communities in a Virtual Reality Space. As a VR Content Moderator, you will be an essential component of our client’s safety effort. We are looking for someone who can apply our guidelines with reference to nuanced and context-dependent policies in an evolving environment. You will make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.

What will you do in this role?

We are growing our team of Content Moderators. This is a great opportunity for you to build a Virtual Reality Career.

Job Overview

As a Content Moderator on the Social Network Team at Concentrix, you will:

• Resolve technical issues
• Fix billing problems
• Ensure content on social media pages are appropriate and safe
• Ensure our clients’ customers enjoy authentic experiences

Who You Are:

As a/an [role title] your empathy, integrity, knowledge and unique compassionate style will bring value with every interaction. You also have:

• 1-2 years’ experience in Managing Customers Experience, Policy operations, Content Moderation
• Active user of Social Media awareness of current trends on web. Awareness of current debates within Content Moderation- i.e. hate speech versus free speech, content moderation policies for major platforms, election influencing
• Problem solver and multi tasker
• Full and open availability for scheduling within hours of operation (24/7)
• Able to rotate shifts, as needed
• Work as part of a team that includes peers, suppliers, and clients to achieve world-class customer service
• Must be organized, have ability to handle and prioritize multiple tasks simultaneously, possess critical reasoning skills, communicate effectively, and focused on customer service
• Background clearance

What’s in it for you?

• Paid training,
• The opportunity to shine in and grow your career with clear paths for development – we invest in you!
• Mentorship programs to help you create the strong foundation to a rewarding career
• Excellent benefits – Paid training, holidays, medical, dental, vision, and an employee assistance program (EAP) and more
• Referral bonuses

Together, let’s do something great!

If you find yourself smiling right now and this feels like the perfect next step in

your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.

We are proudly one team, one company, ‘One Concentrix’ and we invite you to join us!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Learn more:

Canada

Concentrix on Facebook | Concentrix on Instagram | www.jobs.concentrix.com

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties or skills.

Location:

CAN, Chilliwack, BC

Language Requirements:

Time Type:

Full time

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