Job Description

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

UX Research Intern

Join Axon and be a Force for Good

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Check out our future vision for Axon products here: https://vimeo.com/333871354

Check out our Axon VR Simulator Training product video here: https://vimeo.com/718877771

Examples of what the Extended Reality (XR) team is working on:

• Creating meaningful VR training experiences for law enforcement around the country
• Working with proprietary VR hardware and prototypes for VR law enforcement training
• Exploring unique VR training content focusing on areas such as empathy for law enforcement and public safety
• Pushing the limits of what VR can afford for law enforcement training simulators
• Exploring XR design user interaction, including hand-tracking, haptics, and locomotion for law enforcement training simulators

What You Bring

• You are a Junior, Senior or Graduate student actively enrolled in an accredited program in Human Factors, Human-Computer Interaction, Cognitive Psychology, VR/AR design, User Experience Research, and similar areas of focus (only open to students who are set to graduate in 2024)
• A deep understanding of both generative and evaluative research methods such as:
• Survey Design
• Usability Testing
• User Testing(Remote and in Person)
• Competitive Analysis
• Desk Research
• Knowledge and experience working with virtual reality (VR) experiences and technology
• Committed to collaboration and relationship building with stakeholders; team members, and users
• You live and breathe all things research and can’t stop yourself thinking about how research can improve and make an impact in the world.
• You have some past research projects available for review

What You'll Learn

• Translating user data into actionable proposals for product improvements.
• Improving both your generative as well as evaluative research skills by learning from Sr. UX Researchers and Product Design & Research leadership.
• Tips and techniques for designing and facilitating (both for XR and non-XR ) user studies
• How XR Design, Ar, Engineering & User Research teams function and work together within a company.
• What makes a successful UX Researcher
• User research industry best practices and approaches
• Working closely with Product Managers, Product/UX Designer and Engineers to capture and act on user data
• Create a great case study for your portfolio

What You’ll Do: A Typical Day

• Meet with stakeholders to understand goals and identify areas for further exploration and evaluation
• Understanding challenges, gaps and opportunities around law enforcement training
• Designing studies around XR, qualitative, quantitative or a mixed method approach.
• Understanding the psychological effects of learning in VR focusing on knowledge retention and applying skills learned in VR to real life, and empathy development
• Listen in on a customer interviews and work with Sr. Researchers conducting them
• Facilitate user studies by setting up users in VR headsets and moderate user testing of VR experiences in-person or remote.
• Grab a snack from our well-stocked pantry (our offices are open, but you can work remotely as well)
• Collaborate on writing interview scripts and surveys
• Source and screen study participants
• Update user personas with findings
• Present findings to Product Designers, Engineering and Product Managers.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.