Job Description

Please note that while the posted position is a level III, the actual position will be dependent upon the qualifications of the candidate. An offer may be made for the same role at a lower level if the candidate’s qualifications are less than the posted criteria.

This is a multi-modality field service role.

Prior experience in Diagnostic Medical Imaging Equipment Repair is highly desired.

MRI/CT/X-Ray/Ultrasound

• Install medical imaging equipment effectively and efficiently.
• Perform PM inspections per equipment specifications and standards.
• Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork.
• Maintain all assigned assets per company P&P.
• Improve personal productivity by enhancing product knowledge through formal and on the job training.
• Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
• Answer technical and applications questions.
• Capable of installing multiple products in one modality.
• Maintain excellent customer relations.
• Maintain accurate and complete documentation.
• Perform and document FDA and SPD testing on assigned products.
• Keep current with latest technical developments in multiple product lines.
• Support field service operations with technical knowledge on multiple product lines.
• Install and maintain equipment in multiple product lines.
• Demonstrate expertise in multiple products in 1 modality.
• Develop a higher level of troubleshooting and analytical skills.
• Personal contacts involve frequent contact with management presenting information or recommendations. Outside requests for non-routine information requiring tact/judgment are handled.
• Plans own workload.
• Occasionally supervised; activities are governed by general organizational rules and procedures; much autonomy within established time frames.
• Work on diversified tasks that involve a range of complex but standardized procedures. Semi-routine duties may involve solving frequent problems within standards or procedures.
• Position duties involve making frequent decisions and frequent recommendations.
• Develop service-selling skills.
• Please note that while the posted position is a “III” level, the actual position will be dependent upon the qualifications of the candidate. An offer may be made for the same role at a lower level if the candidate’s qualifications are less than the posted criteria.
• Proven ability in developing and maintaining effective internal and external working relationships.
• 2 Year / Associate's Degree: Electronics technology or equivalent work experience in lieu of degree
• Minimum: 2 years Advanced electronics experience.
• Preferred: 3 years Field service experience.