Job Description

IT Support Engineer – Design/Digital/VR – WC1- £35K

My client a well-established architectural firm based in London are searching the market for a talented engineer to hit the ground running in supporting internal staff providing hands on support.

About the role:

• Providing 1st and 2nd line support
• Escalating 3rd line support issues to senior support members
• Liaising with 3rd party vendors
• Being the first point of contact for customers and escalating issues when necessary

Key Skills (Not All Essential):

• Previous experience of digital support, preferably in design and architecture
• Demonstratable knowledge of hardware and software issued in a windows environment
• Office 365, MS Teams, SharePoint, One Drive and other collaboration software
• Great knowledge of active directory and network security principles
• Administration experience with Microsoft exchange
• Experience with MDM support using IOS or Android
• Strong experience with Design and Architecture software e.g.: Rhinoceros 3D, Bluebeam, VR, Enscape and Autodesk applications

If you would like to join a company with a positive working atmosphere, a great set off benefits with often company events! then APPLY NOW!

IT Support Engineer – Design/Digital/VR – WC1- £35K