Job Description

Location: Remote

Job Type: Contract

Compensation Range: $38.00 - 41.84 per hour

Cella is looking for a remote Digital Operations Administrator, Workfront to join our client, a multinational pharmaceutical company, for a long-term contract opportunity.

The Digital Operations Administrator will be joining the award-winning in-house agency at our pharmaceutical client. It is a full-service agency producing print, digital, augmented/virtual reality, and video assets. The organization is constantly evolving and is looking for a technical, data-oriented, administrator to work with internal teams and clients. There is a vast array of technology to manage, update, improve, and maintain.

The Digital Operations Administrator supports the Technology lead in the daily maintenance of Workfront (project management system), DAM development, and the network of servers, equipment, and software, for the agency to be equipped with the best-in-class tools and systems. They will also assist in the creation of reports and assist with data and analytics pertaining to KPI's.

The ideal candidate:

• Exhibits ability to gain deep knowledge in software and technology to advance the agency.
• Writes and speaks effectively, can clearly articulate the team's solution.
• Listens well and incorporates other's viewpoints.
• Thinks strategically, creatively, and collaboratively.
• Demonstrates expertise in system administration.
• Works autonomously and effectively.
• Confidently handle multiple priorities.
• Creates and maintains positive work environment.
• Commits to adhere to all policies, procedures and team objectives including customer service, operational excellence, teamwork, continuous process improvement, leading by example and exceptional character.

Responsibilities:

• Update and create User Profiles and Job Roles, manage team and group lists.
• Maintain and create queue management to assure jobs are routing to correct teams.
• Execute changes that may be required to custom forms, understanding the impact it would have to forms currently in existence, understand the active fields in the system to inform on future changes.
• Hierarchy and milestone management within Portfolios, Programs, and individual projects.
• Create and modify workflows for Proof.
• Address timesheet issues and other system errors.
• Report creation and dashboard configuration for internal teams and external clients.
• Assist with the creation of documentation as changes to the system evolve.
• Assist the Technology Lead with day-to-day server maintenance.
• Process AWS support requests and administration.
• Work with Librarian to assure DAM is functioning and workflows are aligned.
• Collaborate with digital development team to help advance technology initiatives.
• Assist with on-boarding new personnel and providing appropriate permissions.
• Update technical documentation and SOPs as needed.
• Can manage data from multiple sources.
• Work with Microsoft PowerBI to create data visualizations.
• Work with Operations team to help develop dashboards for agency.
• Assist with identifying insights and conclusions based on large data sets.

Qualifications:

• Experience level: Experienced
• Minimum 5 years of experience
• Education: Bachelors

Skills:

• Adobe Workfront (3 years of experience is required)
• Operations
• Excel
• Workfront Administration
• Ad Agency or In-House (3 years of experience is preferred)
• Pharma or Healthcare (3 years of experience is preferred)
• Microsoft Certifi*
• Workfront
• System Administration/ Support (5 years of experience is preferred)

JOBID: 979624

Contact from a Cella employee will always come from the domain @cellainc.com and will always provide a phone number where you can contact us. Cella will NEVER present a job offer without a verbal or video interview and we will never ask you to transfer or pay money to get hired or for equipment.

If you are skeptical about any email or job offer, please reach out to us directly at AskAnything@cellainc.com

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

For certain assignments, Covid-19 vaccination and/or testing may be required by Cella's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Cella representative for more information.