Job Description

*** Hiring leader is open to candidates based in the US or Canada ***

Careers That Change Lives 

We’re working with individuals and organizations around the world to rethink the status quo—so we can take healthcare Further, Together.  Build upon our innovative product portfolio by educating and preparing our sales force on product and procedural excellence for safe case support.  This developmental opportunity will enable you to leverage your TAVI expertise and passion for delivering all field training programs of our Structural Heart (SH) TAVI product portfolio while gaining a valuable experience in leadership & application of adult learning principles. This unique position provides you the opportunity to work with and engage our sales leaders and further develop your leadership influence & facilitation skills for future roles. (minimum 2-year commitment) 

As a Sr Technical Training Lead, you will provide expertise in the development of educational curriculum, content and programs that are aimed at safe growth and procedural excellence in transcatheter valve implantation. In this role, you will serve as a subject matter expert and field education trainer for specified TAVI products and indications, educating new hire employees for safe procedural support. During new product development, you will consult with clinical, R&D, medical education, marketing and other procedural experts on the GFTD Team during the clinical trial phase all the way through to commercialization. 

In this role you will lead and deliver remote training solutions that bring the TAVI procedure experiences alive through digital remote solutions (VR/AR/MR/XR/simulation) for our field teams & corporate employees across the globe.  You will inspire, engage, and contribute to the team’s virtual technology strategy and will be involved in the development & execution of new remote training solutions designed to enhance the new hire’s case experience throughout training.

We value what makes you unique. Be a part of a team that thinks differently to solve problems, make progress, and deliver meaningful innovations. 
 
Please click here to see an overview of the products in our Transcatheter product portfolio.   
 
A Day in the Life   
•You will maintain the highest clinical excellence expertise by spending time in the field supporting cases at least once a month. This is critical to maintain relevance and keep up with best practices, industry trends and customer needs 
•You will assist the Global field by educating on Transcatheter procedures for trial and commercial markets and new product launches  
•You will be a subject matter expert for the Medtronic SH business unit coaching TDS/TC/sales reps in the field for procedural excellence globally.  
•You will provide clinical & technical training of complex and alternative access procedures 
•You will provide advanced procedure training to field employees as appropriate 
•You will provide procedural training to field employees through classroom, skills labs, simulations, virtual and in-person case observation experiences 
•You will administer oral/written examinations to field employees for certification and competency validation 
•You will design and implement quality initiatives to promote positive procedure outcomes, including all mPXR reviews, product complaints & CAPA investigations (requiring review of procedure films, pre-procedure screening data analysis, interview of employees/customers and creation of written reports 
•Provide cross-functional representation and support to various teams: Physician Education, Quality & Regulatory, Sales, Marketing, R & D, Clinical Affairs and Legal Department 
•You will collaborate with other GFTD teammates to ensure consistent delivery of product & procedural training curriculum across the globe for all stages of new hire training, including BP1, BP2, Imaging Workshop, Imaging Preceptorship, Certifications & Sales training activities 
•You will collaborate with district and area leaders to ensure understanding of their geography-specific market dynamics and learning needs, and modify product & procedural training programs to meet those needs 
•You will work with the Global GFTD & Global Clinical Mentor (GCT) Teams to ensure geo-specific training plans are in place that include implementation of a Train-the-Trainer (TTT) model with certain district leaders and FCLs 
•You will maintain excellent communication and organization of the most up-to-date materials in a centralized location for country access.  This will be critical to the success of a TTT hand-off model to countries outside of the US, so superb organizational, administrative & time management skills are necessary.  As the program lead, you may also be responsible for all program management & facilitation activities 
•You will assist in the creation of advanced product & procedural training programs on a continual basis, assessing current field-facing issues, then creating & delivering workshops that are designed to proactively equip the field team to be product & procedural experts 
•Recognizing and understanding competitive products, industry trends and SH/CVG portfolio to include competitive training curriculum will be an important focus of your role 
•Staying current with therapy growth trends, society guidelines, and market dynamics will be critical to your successful assessment of future learning needs and recommendations for ongoing enhancements to curriculum 
 
Other Educational Support & Program Management Responsibilities 
•Participates in establishing program learning objectives, timelines, milestones, and budgets  
•Ability to travel with overnight stays approximately 50% or more of the time: international and weekend travel may be needed
•Ability to work frequently across multiple time zones and off normal working hours